Tekmetric Expands Platform to Help Auto Repair Shops Get Found and Handle Customer Calls

Two new products, Tekmetric Digital Ads and Tekmetric Phones, help shops get discovered on Google Maps and Yelp and handle every call with full customer context

HOUSTON--(BUSINESS WIRE)--Tekmetric, the all-in-one platform used by more than 14,000 auto repair shops nationwide, today announced two new products designed to help shops attract more customers and turn every phone call into a better experience. Tekmetric Digital Ads and Tekmetric Phones were unveiled at Tektonic 2026, Tekmetric’s industry-wide conference, held in Houston April 9-11.

Tekmetric already helps shops run their operations, get paid and drive repeat visits. With the addition of Digital Ads and Phones, the platform now addresses two of the most critical challenges shop owners face: getting in front of the next customer and making the most of every interaction when they do.

TEKMETRIC DIGITAL ADS HELPS SHOPS GET DISCOVERED BY NEW CUSTOMERS

When a nearby driver searches Google Maps or Yelp for auto repair services, Digital Ads helps shops appear among the top results. That includes searches like “auto repair near me,” “brake repair near me,” “transmission repair,” and other service-specific searches within a local market.

Early campaigns are already showing strong results. In one campaign, $381 in ad spend generated eight net-new customers and $3,865 in revenue — a 10x return on ad spend, before factoring in the lifetime value of those customers returning for future visits. The same campaign drove 43 repair orders and $20,769 in monthly revenue.

“At Demore’s Automotive, we were spending $1,500-$2,000 a month on Google Ads and dealing with the time it took to manage them,” said owner Jay Demore. “With Tekmetric Digital Ads, we’ve cut that down to around $500 a month while still bringing in new customers and calls. It’s simple to use, more affordable, and I’d recommend it to any shop owner looking to keep their bays full without the hassle.”

The product combines local advertising, campaign management and performance tracking into a simple, self-serve experience. Setup typically takes less than 15 minutes and is designed to work alongside a shop’s existing marketing efforts—not replace them.

Digital Ads is currently available through Early Access to a limited number of shops, with general availability targeted for early summer 2026. Early Access includes a free 30-day trial and $300 in ad spend credits to get campaigns running immediately.

TEKMETRIC PHONES HELPS SHOPS DELIVER A BETTER CUSTOMER EXPERIENCE

When the phone rings, most service advisors have to search for customer information while the conversation is already underway. Tekmetric Phones changes that instantly.

The moment a call comes in, Tekmetric Phones surfaces who’s calling — including customer history, vehicle details, open repair orders, and upcoming appointments — before the advisor even says hello. This gives shops immediate context for every call, whether it’s a new customer or a longtime regular, helping advisors respond faster, personalize conversations and reduce missed opportunities.

With Tekmetric Phones, shops can:

• Know who’s calling before saying hello: access full customer and vehicle history the moment the phone rings

• Call customers without looking up their number: place calls directly from within Tekmetric with one click, no manual dialing

• Keep every call connected to the right workflow: link phone activity directly to customer profiles, repair orders, and appointments inside Tekmetric

Through an integration with RingCentral, Tekmetric Phones works alongside a shop’s existing phone system rather than replacing it. Tekmetric is now opening beta access for shops already on RingCentral. Those shops can be live within weeks. Tekmetric Phones is sold separately and requires users to be on Tekmetric’s shop management system.

BUILT FOR THE FULL SHOP EXPERIENCE

“Tekmetric already helps shops run their operations, get paid, and drive repeat visits. With Digital Ads and Phones, we’re extending that further, helping shops get found by new customers and making sure every call, from every customer, gets handled the right way,” said Jared Haleck, Chief Product Officer at Tekmetric. “We build in close partnership with our shops, and these products came directly from what shop owners told us they needed. Tektonic was the right place to share them first.”

Together with Tekmetric’s shop management platform, payments and marketing solutions, Digital Ads and Phones give shops a connected set of tools to attract new customers, serve them well, and keep them coming back — all within the platform they already use to run their business.

Tekmetric Digital Ads is currently available to a limited number of shops using Tekmetric Marketing, with general availability targeted for early summer 2026.

Shops interested in joining the Tekmetric Phones beta can sign up for the waitlist here.

ABOUT TEKMETRIC

Tekmetric, the most trusted auto repair platform used by more than 14,000 shops nationwide, improves auto repair shops through the relentless pursuit of innovation. Tekmetric's all-in-one cloud-based auto repair platform, including shop management, payments, marketing, technology integrations and real-time data, empowers auto repair shops nationwide. With Tekmetric, shop owners can create transparency, enhance productivity, increase profitability and deliver a superior customer experience for vehicle owners. For more information, visit www.tekmetric.com.