Nimble CRM Secures Industry Accolades, Reinforcing Leadership as The Preferred Small Business CRM

Award-Winning CRM Honored for Product Innovation, Customer Satisfaction, User-Friendliness, and Market Leadership

SANTA MONICA, Calif.--(BUSINESS WIRE)--Nimble, the Sales and Marketing engagement platform designed specifically to drive small business growth, has achieved notable recognition from premier industry platforms, including G2, GetApp, and SoftwareReviews. These accolades underscore Nimble's exceptional strengths in user experience, customer satisfaction, and the recently introduced Nimble Email Marketing add-on.

The diverse awards highlight Nimble’s user-friendly interface, exceptional customer support, and compelling value. Equipped with powerful integrations, effortless automation, and extensive scalability, Nimble provides small businesses with a comprehensive CRM solution tailored to foster relationships and stimulate growth. The growing industry recognition further positions Nimble as a leading choice for small businesses seeking innovative yet affordable CRM solutions designed to simplify workflows, enhance team collaboration, and drive scalable customer engagement.

“Our mission has always been about simplifying how businesses build relationships that drive real growth,” said Jon Ferrara, CEO of Nimble. “Being consistently recognized as a leader in the competitive CRM market validates our commitment to empowering professionals and teams to nurture meaningful relationships, maintain organizational clarity, and foster growth—without the complexity and high costs associated with traditional CRMs.”

Nimble CRM's Recognition Across Industry-Leading Platforms

Nimble CRM has received significant recognition in the G2 Spring 2025 Grid® Report, where it was named a G2 Grid® Leader in both CRM and Sales Intelligence. The platform also secured Leader status in multiple small-business categories, including Small-Business Sales Intelligence, Small-Business CRM, and Small-Business Email Tracking. Additionally, Nimble was honored as a High Performer in various segments, such as Mid-Market CRM, Enterprise Sales Intelligence, and Email Tracking, showcasing its versatility across different business sizes and needs. These accolades reflect Nimble's ongoing commitment to delivering a powerful, user-friendly CRM that drives customer engagement, streamlines workflows, and supports business growth.

Beyond G2, Nimble received further recognition as a Champion from SoftwareReviews in the Emotional Footprint Awards 2025 for Customer Relationship Management - Small Business. Capterra named Nimble a leading CRM solution on their 2025 Capterra Shortlist for CRM, while SourceForge recognized it as a Top Performer for Best CRM Software in Winter 2025.

Additionally, GetApp identified Nimble as a 2025 Leader in Contact Management and specialized CRM categories, including Real Estate CRM and Financial CRM.

Nimble’s Key Industry Recognitions

• Back-to-Back Emotional Footprint Awards (2024 & 2025) – Recognized by SoftwareReviews for outstanding customer satisfaction and ease of use in small business CRM.
• G2 Spring 2025 Grid® Report Recognition – Nimble CRM was named a Leader in the CRM and Sales Intelligence categories in the G2 Spring 2025 Grid® Report and earned multiple High Performer honors across Small-Business, Mid-Market, and Enterprise segments.
• Best CRM by Capterra (January 2025) – Recognized as a top CRM solution for its intuitive design and robust features.
• SourceForge Winter 2025 Top Performer – Named among the best CRM software solutions based on user feedback and performance.
• GetApp 2025 Leader in Contact Management and 2024 Real Estate CRM & Financial CRM Leader – Highlighting Nimble’s versatility across industries.

A Partner’s Take on Nimble’s Award-Winning Approach

"Having been a Nimble partner since the day it was introduced, I have personally witnessed how Nimble has transformed the CRM landscape," said Craig Jamieson, Founder of Adaptive Business Services. "They have done this by providing an ever-evolving offering that has always focused on developing real relationships between businesses and their clients. Nimble is powerful yet intuitive and extremely user-friendly. That’s not just me talking — this is what my clients tell me!"

"It’s no surprise to see Nimble recognized for product innovation, customer satisfaction, and user-friendliness. It’s a well-earned honor and a reflection of their ongoing leadership in the CRM space," added Jamieson.

About Nimble

Nimble is the Sales and Marketing engagement platform powering relationships and business growth. Nimble seamlessly integrates CRM, email marketing, and automation tools into a unified platform, simplifying customer interactions, optimizing communication, and accelerating growth—all within the tools you already use. For more information, visit www.nimble.com.

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