SHG Launches S 131 Semi-Custom Headset for 911 Dispatchers

Lightweight in-ear headset delivers custom level comfort without an ear impression, a four-week wait or the cost of a custom mold.

CHICAGO--(BUSINESS WIRE)--Secure Headset Group (SHG) launched the S 131 Semi-Custom Headset, a lightweight in-ear headset for 911 dispatchers. Using a six piece kit of soft universal ear tips in three sizes instead of a custom mold, the S 131 offers custom level comfort with no ear impression, ships from stock, and costs well below a custom setup.

Dispatchers wear headsets for ten or more hours a shift. Over the ear styles can create pressure points, and over-the-head styles can tangle in hair and aggravate headaches. Custom ear molds are the lightest alternative, but can be cost prohibitive and a mold takes four weeks or more to produce, and a single mold fits only one ear.

The S 131 uses a small, lightweight universal ear tip with no pressure points. Each box includes a six-piece kit of soft, hypoallergenic tips in multiple sizes, with tips for both ears so dispatchers can switch sides during a shift. The ear tip lets environmental sound through, supporting dispatchers who keep one ear open for radio transmissions. The S 131 uses the same mic boom as SHG's custom headset, drops into existing communications setups, and ships within 48 business hours. It is backed by SHG's two-year warranty and live support.

"We built the S 131 because custom doesn't work for every agency or every ear, whether it's the cost, the wait for a mold, or a fit that never feels right," said Ann Seigler, Director of Strategic Partnerships at SHG. "Now dispatchers get that comfort right away, in either ear."

The S 131 is available now through authorized resellers.

About Secure Headset Group

Secure Headset Group® (SHG) designs and manufactures secure communication headsets, handsets and accessories for 911 dispatch centers, public safety agencies, the U.S. Department of Defense and all branches of the U.S. military. With forty years of experience and roots in medical hearing devices, SHG products are U.S. engineered, TAA and NDAA 889 compliant, and backed by live support and a two year warranty. Learn more at secureheadsets.com.