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Solen Software Group Acquires Teletask Inc., a Public Health Software Provider Serving WIC Agencies
SALT LAKE CITY--(BUSINESS WIRE)--Solen Software Group, a permanent capital partner to mission-critical software companies, today announced an investment partnership with Teletask Inc., the two-way messaging platform that WIC (Special Supplemental Nutrition Program for Women, Infants, and Children) and public health agencies use to reach families by text, voice, and email. Teletask supports public health agencies in more than 35 states, including WIC agencies serving over three million participan...
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O2 Investment Partners Announces Sale of Portfolio Company Xobee Networks to Brite, a Portfolio Company of Sole Source Capital
BLOOMFIELD HILLS, Mich.--(BUSINESS WIRE)--O2 Investment Partners is pleased to announce the sale of its portfolio company, Xobee Networks to Brite, a portfolio company of Sole Source Capital....
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Hiya Powers O2’s Network-Level Fraud Call Blocking, Expected to Stop 3 Million Scam Calls a Week
SEATTLE--(BUSINESS WIRE)--Hiya, a global leader in AI-native voice security, today announced that its technology is powering O2's rollout of fraud call blocking in the UK. Moving beyond warning customers about potentially fraudulent calls to actively blocking them, the service is expected to block more than 3 million fraudulent calls each week before they reach O2 customers' phones.O2's upgrade builds on its existing work with Hiya. Since the beginning of 2024, O2 has used Hiya-powered technolog...
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Bdeo lanza Quality on Demand Live, con tecnología de Vonage, para transformar la gestión de reclamaciones de seguros a nivel internacional
HOLMDEL, Nueva Jersey--(BUSINESS WIRE)--Vonage, una empresa perteneciente a Ericsson (NASDAQ: ERIC), ha anunciado hoy que Bdeo, una empresa internacional de tecnología para el sector de los seguros con tecnología de IA, ha implementado las soluciones basadas en la red de Vonage: una combinación diseñada específicamente que incluye la API de red Quality on Demand (QoD), la API Vonage Video y la API Vonage Messages. Esta implementación permite a Bdeo ofrecer a los asegurados de todo el mundo un p...
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New Updates to the 8x8 Platform for CX Help Teams Start Every Customer Conversation With Context
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT) released updates to the 8x8 Platform for CX, providing human and AI agents with the context they need in every conversation...
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Comcast Breaks Ground to Bring Xfinity Reliable, Fiber-Powered Internet and Comcast Business Advanced Solutions to Barrington, New Hampshire
PORTSMOUTH, N.H.--(BUSINESS WIRE)--Construction underway to bring Xfinity and Comcast Business high-speed, reliable Internet to over 4,000 homes and businesses in Barrington, NH....
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Deepgram Is Acquiring Daily, Makers of Pipecat, to Offer the First Complete, Production-Ready, Open Stack for Conversational Voice AI
SAN FRANCISCO--(BUSINESS WIRE)--Deepgram, the voice AI infrastructure company built for the demands of real-world conversation, today announced that it is acquiring Daily, creators of Pipecat, the world's most popular open-source voice agent framework. Pipecat’s open, vendor-neutral ecosystem puts open source at the heart of Deepgram’s strategy to help developers build production-scale voice AI. Daily’s global real-time network infrastructure connects end users to voice agents with ultra-low la...
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Dialpad Expands Partner Marketplace Ecosystem Connecting Customers, Integrations and Partners
SAN RAMON, Calif.--(BUSINESS WIRE)--Dialpad, the AI platform for customer experience, today announced an expanded Dialpad Marketplace designed to make it easier for businesses to discover integrations, connect with channel partners and extend the value of their existing technology investments. The refreshed marketplace brings Dialpad’s growing ecosystem of technology integrations and partner expertise into one unified destination, helping customers find integrations and partner solutions that f...
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Aircall Co-Founder Olivier Pailhès Returns as CEO
PARIS--(BUSINESS WIRE)--Pailhès returns to the $250M ARR business and commits to extending Aircall's lead in B2B AI Voice Agents....
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Olivier Pailhès, cofondateur d’Aircall, revient en tant que CEO
PARIS--(BUSINESS WIRE)--Aircall, la plateforme de communication et d’engagement client, a annoncé aujourd’hui le retour de son cofondateur Olivier Pailhès au poste de directeur général (CEO), en remplacement de Scott Chancellor. Olivier Pailhès a été CEO d’Aircall de sa création en 2014 jusqu’en 2023, et est resté membre du conseil d’administration depuis. Olivier Pailhès retrouve une entreprise plus grande que celle qu’il avait laissée. Aircall compte aujourd’hui plus de 24 000 clients et a at...