-

Arnaud Budkiewicz Joins Dialpad as Vice President of Engineering to Shape Future of Hybrid Work

Budkiewicz to steer global innovation and development of Dialpad’s cloud-based experience

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced the hiring of Arnaud Budkiewicz as Vice President of Engineering. He brings extensive leadership experience in engineering and information technology, and a decades-long background in enterprise communications product development for global organizations. Budkiewicz will use his extensive WebRTC expertise leading Dialpad’s efforts to build the most resilient business cloud communications services as the company expands globally.

Prior to joining Dialpad, Budkiewicz worked as the Senior Director of Video Engineering at RingCentral where he led key initiatives, including the launch of RingCentral Video, and served as a W3C Advisory Committee Representative. Budkiewicz has also led international engineering teams at BT and Orange, and founded four startups including Bistri, a Gartner® Cool Vendor™.

“We’re thrilled to welcome Arnaud to the Dialpad family as we continue to accelerate with our Ai-powered Contact Center, Ai Sell, and collaboration solutions,” said Dialpad CEO and founder, Craig Walker. “His experience driving large international engineering teams within global organizations is unmatched - he’ll be a key player in Dialpad’s long-term success as we deliver breakthrough innovations that help our customers speed growth through faster customer acquisition and high retention.”

In his new role, Budkiewicz will lead Dialpad’s world-class engineering team, ensuring products are built to scale, solve customer challenges and offer a quality user experience.

“Joining the Dialpad team, a leader in Ai-powered contact center and communications solutions, especially at such a momentous time in the company’s journey, is an honor,” said Budkiewicz. “I’m thrilled to work alongside renowned engineers and to bring breakthrough products to scale for Dialpad and its rapidly growing enterprise customer base.”

Budkiewicz joins the company following key executive appointments over the last year, including CFO Mike Kourey, CIO Prashanti Aduma and CCO Danny Gunter, as well as Dialpad’s recent addition: General Counsel Joe Faber. In addition to key hires, Dialpad celebrated major milestones in the last 12 months: raising $170 million in new venture financing at a $2.2 billion valuation led by ICONIQ Capital to further develop its AI-powered communications platform and expand globally; winning Fast Company’s Most Innovative Companies award; and receiving product and executive recognition from CRN, Stevie Awards, and RemoteTech Breakthrough, among others.

To learn more about Dialpad, visit www.dialpad.com.

About Dialpad

Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from a TrueCaaS™ experience, truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings and the world’s most advanced AI contact center — all in one beautiful app. More than 25,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere. Visit www.dialpad.com for more information and a demo.

Contacts

Collette White
collette.white@dialpad.com
(415) 604-0011

Dialpad, Inc.


Release Versions
Hashtags

Contacts

Collette White
collette.white@dialpad.com
(415) 604-0011

Social Media Profiles
More News From Dialpad, Inc.

Dialpad Earns 2026 Great Place To Work Certification™

SAN RAMON, Calif.--(BUSINESS WIRE)--Dialpad, the AI platform for customer experience, announced that it has been Certified™ by Great Place To Work® for the second year in a row. Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation."Earning the Great Place To Work Certification for another year is a huge win, and it's a direct reflection of the inc...

Dialpad Named Official AI-Powered Contact Center Provider of the Denver Broncos

DENVER--(BUSINESS WIRE)--Dialpad is the Official AI-Powered Contact Center Provider of the Denver Broncos, helping create a more connected fan experience for Broncos Country....

Dialpad and Glean Connect Customer Conversation Insights With Enterprise Knowledge to Drive Smarter Decision-Making

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the AI platform for customer experience, today announced a new integration with enterprise AI leader Glean, that connects the intelligence captured in customer conversations with the broader enterprise knowledge employees and AI systems rely on every day. The launch builds on the companies’ expanding partnership, with Dialpad also joining the newly launched Glean Partner Network. Businesses have more customer data than ever, but much of the most valuable...
Back to Newsroom