-

3CLogic Achieves ISO/IEC 27001:2013 Certification

Cloud platform continues commitment to security with internationally recognized standard of requirements.

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced that the company has achieved certification to ISO/IEC 27001:2013—an internationally recognized standard of requirements for an Information Security Management System (ISMS). The independent assessment was performed by ANAB-accredited BARR Certifications.

As enterprises seek to modernize their infrastructures with new cloud technology, the need for secure and safe services remains a key focus point during a time when ransomware and data breaches are increasingly more common. Serving enterprise organizations globally and across industries the certification comes as the company continues its commitment to keeping customer data secure and compliant with the latest industry standards and best practices.

“Protecting our customers is always a priority,” states Raj Chouta, Senior Security and Compliance Manager at 3CLogic. “Achieving the ISO certification provides independent assurance to our commitment to leverage the latest best practices and security controls around all our products and services.”

To obtain the certification, a company must clearly demonstrate an ongoing, structured approach to data management. ISO/IEC 27001:2013 mandates numerous controls for the establishment, operation, monitoring, maintenance, and continual improvement of an ISMS, certifying that an organization has deep-rooted methodologies for business, people, and IT processes, along with an established framework to help identify, manage, and reduce risks surrounding information security.

The certification is in addition to the company’s existing security certifications, including SOC2 Type II, HIPAA, and GDPR.

About 3CLogic

3CLogic transforms cloud platforms or CRMs by seamlessly integrating voice with existing digital channels. Its innovative solutions extend CRM and data platform capabilities for Global 2000 firms by enabling advanced and scalable features such as optimized self-service experiences, virtual and live agent interactions, and conversational analytics. For more information, please visit www.3clogic.com.

Contacts

Janet Mesh
info@3clogic.com

More News From 3CLogic

3CLogic Announces Upcoming ServiceNow Conference Participation

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading Voice AI, cloud contact center and SMS solution provider for ServiceNow® today announced its participation in ServiceNow’s upcoming annual Fall Summits and World Forums. The announcement comes on the heels of 3CLogic’s recent patent allowance addressing lifecycle call routing and management in Customer Service Representative Management platforms. The 3CLogic team will be speaking and exhibiting at the following ServiceNow events: ServiceNow...

3CLogic Announces Latest U.S. Patent Allowance

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading Voice AI and SMS solution provider today announced its most recent patent grant, resulting from its ongoing patent program. 3CLogic has historically pursued, as a matter of policy, intellectual property rights directed towards several important features of its Voice AI and SMS solutions. The latest patent addresses lifecycle call routing and management in Customer Service Representative Management platforms. The announcement comes as the com...

Global Healthcare Firm Selects 3CLogic to Streamline IT Service Delivery

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading Voice AI and SMS solution for ServiceNow®, today announced the recent selection of its platform by a major clinical laboratory firm servicing millions of patients monthly. The latest technology partnership will enable the company to quickly deliver faster resolutions to everyday inquiries while significantly reducing operational costs. Leveraging ServiceNow® IT Service Management (ITSM) to manage daily requests across its global enterprise,...
Back to Newsroom