-

National Association for Veterans Rights Disagrees with Federal Court Ruling, Warns of Potential Impact on Veteran Choice

WASHINGTON--(BUSINESS WIRE)--The National Association for Veterans Rights (NAVR) today expressed its disagreement with the federal ruling in Ford v. Veterans Guardian VA Claim Consulting, LLC. NAVR believes the court’s ruling was incorrect, and can negatively impact Veterans across the United States.

The Court found Veterans Guardian acted as an unaccredited agent under federal law and that charging fees for that work was an unfair trade practice under North Carolina law for any claims processed before October 2025. NAVR disagrees with that conclusion. The court’s reasoning, if upheld, could bar anyone outside the accreditation system from charging a Veteran for help with an initial claim. NAVR believes that would leave Veterans with fewer options, not more protection.

Veterans should decide for themselves who helps with their claims. Many weigh that decision based on what is available to them. Those who choose paid help do so because it fits their situation. If a Veteran hires a claims consultant, that Veteran is doing so for his or her own benefit, and that decision deserves respect. Taking that choice away through the courts does not make Veterans safer.

North Carolina regulates paid claims assistance through commonsense consumer-protection measures. It caps contingent fees, prohibits initial fees, and requires a written disclosure that the business is not affiliated with the VA and that free help is available. Veterans Guardian is fully in line with those requirements. A legislature that regulates an industry has made a deliberate policy choice, and NAVR believes courts should respect it.

The court’s ruling also raises questions about free speech. A federal court of appeals found that Veterans Guardian’s services are speech protected by the First Amendment. These questions should be argued fully in the courts and debated openly before lawmakers and the VA, and NAVR intends to take part in that debate.

NAVR supports rules that protect Veterans from bad actors and keep their choice of help intact. Those goals do not conflict. We will follow the appeal and keep advocating with lawmakers and the VA on these principles and beliefs.

About NAVR:

The National Association for Veterans Rights (NAVR) is a national trade association committed to promoting ethical and transparent business practices among companies engaging with the service-disabled Veteran community. NAVR advocates for businesses that empower Veterans with professional and transparent solutions while advancing support for Veteran-owned businesses.

Contacts

For more information, contact: press@navr.org.

National Association for Veterans Rights


Release Versions

Contacts

For more information, contact: press@navr.org.

More News From National Association for Veterans Rights

NAVR Backs Legal Challenge to California Law Restricting Veterans’ Right to Choose

WASHINGTON--(BUSINESS WIRE)--The National Association for Veterans Rights (NAVR) today welcomed a federal challenge to California Senate Bill 694 (SB 694), saying the case underscores a principle NAVR has consistently championed: Veterans deserve strong consumer protections without sacrificing their freedom to choose how they pursue the benefits they earned. Veteran Benefits Guide, Veterans Guardian, and two California Veterans filed suit in the U.S. District Court for the Southern District of...

NAVR Expands Medical Network Alliance with Addition of Symbios Integrative Health

WASHINGTON--(BUSINESS WIRE)--The National Association for Veterans Rights (NAVR) today announced that Symbios Integrative Health has joined the NAVR Medical Network Alliance, expanding a growing network of healthcare organizations committed to improving access to quality, Veteran-focused care. The addition of Symbios reflects NAVR’s continued effort to bring together organizations that address the diverse and evolving healthcare needs of Veterans. Through integrated care approaches that support...

NAVR Expands Medical Network Alliance with Addition of Zeel

WASHINGTON--(BUSINESS WIRE)--The National Association for Veterans Rights (NAVR) today announced the continued expansion of its Medical Network Alliance with the addition of Zeel, further strengthening a growing network of vetted healthcare organizations dedicated to serving Veterans with ethical, high-quality, and Veteran-focused care. Zeel is a national healthcare platform that provides access to licensed in-home therapeutic services, including massage therapy. Through its participation in th...
Back to Newsroom