Scooter's Coffee Brings Its Award-Winning App and First Delivery Channel Onto Olo

Olo partners with the fast-growing drive-thru chain to rebuild its digital ordering in under 90 days, moving its app and 900+ locations onto its platform

NEW YORK--(BUSINESS WIRE)--Olo, the digital commerce platform for restaurants, today announced that Scooter's Coffee digital ordering now runs on Olo. The backend for the award-winning Scooter’s Coffee mobile app is powered by Ordering, and Rails powers the brand's first marketplace delivery channel across participating stores among its 900+ locations nationwide.

Scooter's Coffee is one of the country's fastest-growing coffee brands. Its brand promise, Amazing People, Amazing Drinks...Amazingly Fast!®, is built on speed and hospitality. Olo was built to protect those same two things, and the first week of the new partnership put both to the test.

Olo quickly stood up the fully customizable menu, configured point-of-sale routing, and loaded all 900+ locations to stand up Rails in June, enabling Scooter’s Coffee to keep the original marketplace launch date it set with its previous ordering provider. Then Olo rebuilt its digital ordering infrastructure in under 90 days to complete the app migration in September, converting every existing app user within a week of launch and having orders flowing from day one.

"I define partnership as what happens when no one is looking, in preparation for when they do," said Tyler Marpes, Vice President of Technology at Scooter's Coffee. "Watching Olo stand up our full menu, every modifier, quickly and seamlessly is exactly what that looks like. We’re excited about this new partnership with Olo, and where we can go next together.”

As Scooter’s Coffee has grown its national footprint and expanded its menu offerings, their digital ordering needs continued to increase in complexity. When evaluating platforms during this shift, Scooter’s Coffee chose Olo for the 99.99% uptime and infrastructure built for franchise complexity. They now use Olo for content and menu management and POS integration APIs.

"Scooter's built a brand on being Amazingly Fast, and delivering that standard at 900+ locations takes technology that doesn’t disrupt operations or the guest experience," said Noah Glass, Founder & CEO of Olo. "This is what Olo is built for: high transaction volume, franchise complexity, and comprehensive menu systems. Scooter's looked at its options carefully, and we're proud to be its platform behind what comes next."

ABOUT SCOOTER'S COFFEE
Founded in 1998, Scooter's Coffee is one of the nation's largest and fastest-growing specialty coffee drive-thru chains, with more than 900 locations across 32 states. Built on the brand promise, Amazing People, Amazing Drinks...Amazingly Fast!®, Scooter's has ranked on the Franchise Times Fast & Serious list for five consecutive years. For more information, visit scooterscoffee.com.

ABOUT OLO | Hospitality at Scale®
Olo is the digital commerce platform for restaurants, powering ordering, catering, payments, loyalty, and marketing for 800+ brands across 90,000+ locations. Downtime during a rush isn't an inconvenience; it's lost revenue, so Olo runs at 99.99% uptime across 3.5 million orders a day. One menu reaches every channel, and orders and guests from all of them land in one dashboard, a single view brands use to serve guests better. Brands can also build the stack that's right for them on an open platform with 450+ integration partners that keeps working as their needs change. For over 20 years, Olo has helped turn every digital touchpoint into a hospitality moment at the speed and scale restaurants need to compete.