USAA and U.S.VETS Expand Effort to Prevent Veteran Homelessness Before It Starts

New Financial Resiliency Program Combines Housing, Coaching and Financial Services to Help 50,000 Veterans Build Lasting Stability

SAN ANTONIO--(BUSINESS WIRE)--USAA is expanding its efforts to prevent veteran homelessness before it starts by launching a new financial resiliency program with U.S.VETS that combines affordable housing investments with personalized financial coaching and wraparound support to help approximately 50,000 veterans and their families build long-term financial stability and housing security.

Part of Honor Through Action, USAA’s five-year, $500 million commitment to strengthen military families and communities, the initiative reflects the company’s belief that preventing veteran homelessness requires more than housing alone. By pairing financial education and coaching with affordable housing investments, USAA and U.S.VETS are helping address the financial challenges that often precede housing instability and create a stronger path to long-term recovery.

“Too often, homelessness is the final chapter of a much longer financial struggle,” said Brett Seybold, Chief Financial Officer of USAA. “If we can help veterans build financial stability before they reach a crisis, we can change the trajectory of their lives. That is why we are investing in solutions that bring together housing, financial guidance and trusted community partners. Every veteran deserves not only a place to live, but the opportunity to build a secure future.”

“No veteran should have to experience homelessness because of a financial setback,” said Darryl Vincent, President and CEO of U.S.VETS. “This partnership reflects a shift from responding to crisis to preventing it. By combining financial resiliency with housing and wraparound support, we're helping veterans build stronger futures before they reach the point of losing their homes. We're grateful to USAA for investing in a solution that addresses the root causes of housing instability.”

The financial resiliency program will operate across U.S.VETS residential programs, community-based service centers and homelessness prevention-focused Veterans Connection Hubs.

Rather than treating housing and financial stability as separate challenges, U.S.VETS will provide on-site financial counselors to help veterans with budgeting, rent planning, credit repair and transition planning. Veterans will also receive home-based case management, benefits screening, job training and one-on-one financial coaching using educational curricula developed by the USAA Educational Foundation.

“The transition from military to civilian life can be one of the most vulnerable periods in a veteran’s journey,” said Bryan Campbell, Executive Director of U.S.VETS Prescott and a retired Marine Corps first sergeant. “A roof is essential, but housing alone is rarely enough to create lasting stability. Veterans need the tools and support to rebuild their financial foundation, regain confidence and move forward with hope. That is what this partnership makes possible.”

Beyond the financial resiliency program, USAA continues to invest in affordable housing developments that expand access to stable housing for veterans. Through an $89.9 million investment in projects at Department of Veterans Affairs campuses in West Los Angeles and Prescott, Arizona, the company is helping create 233 residential units where U.S.VETS serves as both a co-developer and supportive services provider.

Since 2011, USAA has committed more than $2.3 billion through Low-Income Housing Tax Credit investments, helping create more than 170,000 affordable housing units nationwide. As part of Honor Through Action, the company launched a dedicated affordable housing investment strategy focused on veterans and active-duty military families. To date, USAA has committed $143 million across seven veteran-focused developments, with plans for additional investments.

About USAA

Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and retirement solutions and serves more than 14.5 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and four overseas locations and employs more than 36,000 people worldwide. Each year, USAA supports national and local nonprofits serving military families and communities. With Honor Through Action, USAA advances policy, advocacy and philanthropy to support financial security, build meaningful careers and promote overall well-being across the military community. For more information about USAA, follow us on Facebook or X (@usaa), or visit usaa.com.

About U.S.VETS

U.S.VETS is the largest nonprofit with boots on the ground combating America's veteran homelessness crisis head-on. Our holistic approach delivers intervention and prevention services—including housing, mental health, career and supportive services—helping more than 20,000 veterans and their families each year. With residential and service sites nationwide, U.S.VETS is on a mission to prevent and end veteran homelessness so no veteran sleeps on the streets they once defended.