MassMutual Ranked Among Top 10 on the 2026 Evident AI Index for Insurance

Company recognized as top-ranked mutual life insurer in the Index

SPRINGFIELD, Mass.--(BUSINESS WIRE)--MassMutual announced that it ranked 10th overall on the 2026 Evident AI Index for Insurance, the most comprehensive independent benchmark of AI maturity in the insurance sector. The company was also recognized as the top-ranked mutual life insurer in the Index and was ranked within the top 10 for the second consecutive year.

"This recognition highlights the success that MassMutual has had as we continue to integrate AI into our business, helping deliver meaningful impact to our policyowners, customers, and employees,” said Sears Merritt, Head of Enterprise Technology & Experience at MassMutual. "As we look ahead, we remain focused on responsibly advancing our AI capabilities and unlocking new opportunities for long-term growth and impact."

The second annual Index, published by intelligence firm Evident Insights, evaluates 30 of the largest insurers in North America and Europe across four core pillars of AI capability – Talent, Innovation, Leadership, and Transparency – using more than 60 individual indicators drawn from millions of publicly available data points. This year, MassMutual earned particularly high marks from Evident on Innovation, ranking third out of all 30 insurers graded and standing out as the top-ranked mutual life insurer within that particular subcategory of the Index.

For more than a decade, MassMutual has focused on integrating data-driven decision making – including AI – into its business. Today, the company remains focused on implementing AI strategically and responsibly, leveraging the technology to help employees work smarter and to better serve customers and policyowners who turn to the company as a source of strength and reliability.

For more information on the Evident AI Index for Insurance, visit evidentinsights.com/insurance-ai-index.

About MassMutual (Massachusetts Mutual Life Insurance Company)

For 175 years, MassMutual has stood beside generations through life’s defining moments, guided by a clear, enduring purpose: We help people secure their future and protect the ones they love. What began in 1851 as a bold idea rooted in neighbors helping neighbors has grown into one of America’s largest mutual life insurance companies, serving more than four million customers¹ with over $1 trillion in life insurance in force¹ and $584 billion in assets under management,² all built on a foundation of more than $34 billion in capital strength.³

MassMutual offers a broad range of products and services across protection, accumulation, wealth management, and retirement income, including annuities through our leading annuity provider, MassMutual Ascend. These solutions reach people through our expansive distribution, which is anchored by our dedicated network of affiliated financial professionals. For nearly two centuries, our offerings have helped people build, protect, and pass on what means the most to them. Through eras of extraordinary change, we have honored our commitments, paying upwards of $70 billion in insurance and annuity benefits over the past decade.⁴

MassMutual is strengthened by a diversified portfolio of strategic businesses and investments – including Barings, our global alternative asset management subsidiary – which enables us to deliver greater long-term value to our policyowners. MassMutual has a longstanding, successful approach to bringing together deep life insurance expertise and advanced asset management capabilities, which put us at the forefront of this trend and helped pioneer growth beyond traditional industry boundaries. Through Barings, we have robust asset origination capabilities that have helped us achieve exceptional long-term performance for our policyowners.

Through it all, our scale provides strength; our mutuality provides alignment; and our purpose ensures we do not lose sight of who we serve. To learn more, visit massmutual.com.

1 As of December 31, 2025
2 Assets Under Management (AUM) include assets and certain external investment funds managed by MassMutual subsidiaries, including Barings and MassMutual Ascend, as of December 31, 2025
3 Capital strength refers to the company’s Total Adjusted Capital, as of December 31, 2025, as reported in statutory filings. Please refer to MassMutual’s Annual Report, https://www.massmutual.com/global/media/shared/doc/financial-documents/annual-reports/2025_annual_report.pdf
4 2016-2025