Daversa Named Organization of the Year for Excellence in Customer Service

SAN FRANCISCO--(BUSINESS WIRE)--Daversa has been named Organization of the Year in the Business Intelligence Group’s 2026 Excellence in Customer Service Awards, recognizing a new standard for partnership in high-stakes, high-velocity environments.

The Excellence in Customer Service Awards honor organizations delivering meaningful, human-centered experiences in a rapidly evolving business landscape. Evaluated by a panel of experienced executives, winners are selected based on how effectively they operate, execute, and build trust alongside their clients.

“At the highest level, this work is about alignment,” said Paul Daversa, Founder and CEO of Daversa. “We’ve built this firm to think, move, and operate in step with the companies we serve. That means taking real ownership, moving with urgency, and holding a higher internal standard. When you get that right, you’re not supporting the outcome, you’re shaping it.”

“Daversa made a bold choice: to match the speed and intensity of the AI companies they serve rather than operate at the pace of a traditional search firm. Rebuilding their service model around accountability and ownership—and delivering 40 percent productivity gains in the process—is what made this submission stand out in a crowded category,” said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group.

Daversa was recognized for rebuilding its model around speed, clarity, and accountability, embedding ownership across the firm and operating as an extension of the companies it supports across industries.

In the past 12 months, Daversa has partnered closely with category-defining companies, delivering high-accountability execution at the pace and pressure of their growth. The firm operates with a simple premise: in markets moving this fast, execution and alignment are everything.

About Daversa

Daversa is the executive search firm shaping the future of everything. For nearly three decades, we’ve partnered with the most ambitious founders and top investors to unlock the top 1% of leadership talent.

The executives we place change industries, create categories, and leave legacies. We are a mission-driven team of disrupters, thought leaders, and risk-takers powering the companies entirely changing the world we live in.

For more information on Daversa please visit daversa.com.