Zelis Introduces New Executive Leadership

BOSTON--(BUSINESS WIRE)--Zelis, a leading provider of healthcare technology solutions, announces the appointment of Peter Durlach as Chief Strategy Officer and the promotion of Matthew Krawse to Chief Revenue Officer. Together, they will help advance Zelis’ mission to modernize the healthcare financial experience for payers, providers, and members.

“Peter and Matthew bring deep experience and complementary perspectives that will help us move faster, stay focused on where we can lead, and deliver even greater value for our clients,” says Amanda Eisel, CEO of Zelis. “In an evolving healthcare landscape, these leaders will play a key role in how we support clients today while sharpening our vision for the future.”

Peter Durlach Joins Zelis as Chief Strategy Officer

As Chief Strategy Officer, Durlach will lead the creation of an enterprise-wide function focused on accelerating long-term growth, strengthening Zelis’ market position, and expanding the value the company delivers to clients.

He will build and lead a coordinated team spanning enterprise, product, and development capabilities. This group will help shape company strategy, advance AI-driven capabilities, strengthen cross-functional alignment, and turn business priorities into actionable outcomes across the organization.

Durlach brings more than three decades of experience building and scaling healthcare technology businesses. Most recently, he served as Corporate Vice President and Chief Strategy Officer for Health & Life Sciences at Microsoft, where he helped guide the company’s strategic direction and portfolio across the healthcare industry. Previously, he was Chief Strategy Officer at Nuance Communications, where he led strategy and innovation initiatives, including the development of market-defining AI-powered solutions. Over the course of his career, he helped grow Nuance’s healthcare business from early-stage offering into a scalable enterprise, contributing to its acquisition by Microsoft in 2022.

“I’m excited to join Zelis at such a pivotal time in its growth,” says Durlach. “Zelis has built a strong foundation and reputation in the market for tackling one of healthcare’s biggest challenges: modernizing the financial experience. I look forward to working closely with the leadership team, our clients, partners and associates to develop a future of Zelis that delivers even greater impact.”

Matthew Krawse Elevated to Chief Revenue Officer

Krawse has spent the last 10 years at Zelis, most recently as Senior Vice President of Growth, focusing on the Zelis Payments Optimization business. As Chief Revenue Officer, he will lead the company’s Sales and Client Management organization. He brings to this role a deep understanding of the complex healthcare market, client needs and Zelis’ differentiated solutions.​

With a background spanning fintech, healthcare, and emerging technologies, Krawse’s deep expertise in go-to-market strategy and client management accelerated Zelis’ market expansion. Through periods of organic and inorganic growth over the past decade, he successfully helped clients understand Zelis’ capabilities and vision.

“I’m excited about this next chapter at Zelis and to further support our clients as they navigate the changing market landscape,” says Krawse. “I firmly believe in our mission of modernizing the healthcare financial experience and know that Zelis is uniquely positioned to affect positive change in the industry and remove barriers that payers, providers and members face today and in the future.”

About Zelis

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 725 payers, including the top 5 national health plans, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Learn more at Zelis.com and follow us on LinkedIn to get the latest news.