Insurity’s Borealis Software Release Brings Faster Policy Workflows, AI-Enabled Customer Self-Service, and Modernized Experiences Across Claims, Billing, and Marine Operations

Across the Insurity platform, Borealis introduces practical AI, cleaner user experiences, and stronger controls that improve performance in the decisions that shape profitability, compliance, and customer experience for insurers

HARTFORD, Conn.--(BUSINESS WIRE)--Insurity, a leading provider of cloud-based software for property and casualty (P&C) insurers, brokers, and MGAs, today announced the launch of its Borealis product release, delivering a new set of practical, high-impact improvements that make everyday work faster, clearer, and more reliable across the insurance lifecycle.

At a moment when every point of friction shows up in loss ratios, cycle times, and compliance exposure, Borealis materially changes how work gets done across policy, claims, analytics, and specialty lines. Instead of layering on more tools, Borealis removes the things that slow teams down, such as cluttered screens, manual workarounds, document-heavy claims workflows, and fragmented data, while strengthening the controls insurers need to protect their business.

The Borealis release introduces powerful new features across Insurity’s full product family to prioritize higher throughput, stronger governance, and better user experiences even as policy, claim, and transaction volumes and regulatory pressure continue to rise. Major enhancements include:

• Import large schedules without blocking productivity: Large vehicle and location schedules can now be imported asynchronously so users can keep working while imports run in the background, with automated notifications when processing completes.
• Complete policy tasks faster with a redesigned user experience: New layout and visual hierarchy reduce scrolling, improve scannability, and help users identify required inputs at a glance. Customers can see 20% or more efficiency and throughput improvements from streamlined workflows and improved accessibility.
• Cut analysis time and expose more premium protecting insights: Keep portfolio and location context visible while creating, moving, resizing, and editing pop-out windows directly on the map, reducing dashboard analysis time by 5–10% and speeding decisions that impact loss ratio and premium leakage.
• Surface predictive models with real business impact faster: Quantify lift early by comparing approaches in a guided no-code workflow, and move high-potential ML models toward production on Insurity’s platform to accelerate financial results and avoid dead-end projects.
• Accelerate premium audit self-service with AI guidance: Complete self-audits and self-surveys faster by providing real-time answers via AI or connecting policyholders to a team member, reducing delays and follow-ups.
• Modernize marine operations with faster performance: Improve performance, enhance search and management, and streamline shipment reporting from templates with a new user interface for clientside shipments.
• Reduce payment friction and costs in workers’ compensation: Expand electronic payment options and reduce printing and mailing costs, with added support for resending payment selection emails, recurring indemnity payments, and tracking rejected payments.

The full list of Borealis features is available on Insurity’s website.

“Borealis is about giving insurers a decisive operational edge. With redesigned policy admin screens, faster data imports, and smarter data analysis, we’re removing the friction that slows teams down and introducing AI and workflows that actually help them move faster,” said Jatin Atre, President at Insurity. “In a market that rewards speed and precision, Borealis ensures our customers are the ones setting the pace, not reacting to it.”

These innovations are part of Insurity’s broader $50 million investment in R&D, a reflection of the company’s commitment to building a platform that continuously advances what’s possible for P&C insurers. Borealis represents the next step in Insurity’s disciplined pace of innovation of delivering capabilities that prioritize real operational impact for insurers, reducing manual work and making daily processes easier to manage without sacrificing depth or control.

For more information about Insurity’s Borealis release, contact [e-mail].

About Insurity

Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US and has over 400 cloud-based deployments. Through its best-in-class digital platform, unrivaled industry experience, and the industry's most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit www.insurity.com.