Dental City Wins Supply Chain Excellence Award for Best Use of Robotics with Locus Robotics

GREEN BAY, Wis. & WILMINGTON, Mass.--(BUSINESS WIRE)--Dental City, a leading U.S. distributor of dental supplies, today announced that it has been named the winner of the Best Use of Robotics category at the Supply Chain Excellence Awards USA in Miami. The award, presented during the gala dinner at the IntralogisteX conference, recognizes Dental City’s groundbreaking transformation of its warehouse operations through its partnership with Locus Robotics, the global leader in AI-driven, mobile warehouse automation.

The judges praised Dental City for its innovative deployment of Locus Robotics’ autonomous mobile robots (AMRs), which enabled the company to more than double its fulfillment productivity while enhancing workforce safety and satisfaction.

“Robotics helped us grow smarter, faster, and more competitively – without growing our footprint,” said John Mathys, President of Dental City. “This award reflects our team’s vision and willingness to embrace new technology, as well as the strong partnership we’ve built with Locus Robotics. Together, we’re delivering a better experience for both our employees and our customers.”

Dental City’s journey began in 2024, when the company faced rising demand and increasing labor shortages. Manual cart picking limited workers to 250–300 picks per day in its 40,000 sq. ft. facility, making its industry-leading promise of same-day shipping and 2-day nationwide delivery harder to maintain. By deploying Locus Robotics’ collaborative AMRs and integrating them seamlessly with its Infios warehouse management system, Dental City achieved:

• 2x–3x productivity gains (750–800 picks/day vs. 250–300 previously)
• Same-day fulfillment on all orders placed by 4 PM
• 2-day delivery guarantee nationwide
• Immediate ROI in under 12 months

“Dental City is a perfect example of how forward-thinking companies are using AI-driven robotics to transform their operations,” said Rick Faulk, CEO of Locus Robotics. “Their success story shows how mid sized distributors can achieve enterprise-level performance while empowering their employees and delighting customers. We’re proud to partner with Dental City and congratulate them on this well deserved recognition.”

Beyond efficiency, the project has improved workplace safety and employee morale. Associates no longer push 200-pound carts and instead work alongside “cool robots” that streamline tasks, reduce fatigue, and create opportunities for new roles and skills development.

This award emphasizes Dental City’s role as an innovator in healthcare supply distribution and underscores the transformative power of collaborative robotics in modern supply chain operations.

About Dental City

Based in Green Bay, Wisconsin, Dental City has served independent dentists, DSOs, and buying groups nationwide for over 30 years. With nearly 500 brands and tens of thousands of products in stock, Dental City guarantees same-day shipping and 2-day nationwide delivery, keeping dental practices running smoothly and confidently.

About Locus Robotics

Locus Robotics is a global leader in AI-enabled, mobile warehouse automation, delivering unmatched flexibility and unlimited throughput, and actionable intelligence to optimize operations. Powered by LocusONE™, an AI-driven platform that seamlessly integrates our flexible mobile robots into existing warehouse environments to dramatically enhance efficiency, reduce costs, and scale operations with ease.

Trusted by over 150 industry leading retail, healthcare, 3PL, and industrial brands in over 350 sites worldwide, Locus Robotics enables warehouse operators to achieve rapid ROI, minimize labor costs, and continuously improve productivity. Our industry-first Robots-as-a-Service (RaaS) model ensures ongoing innovation, scalability, and cost-effectiveness without the burden of significant capital investments. With proven capabilities in diverse workflows—from picking and replenishment to sorting and pack-out— Locus Robotics empowers businesses to meet peak demands and adapt to ever-changing operational needs.

For more information, visit www.locusrobotics.com and follow us on social media.