ReliaQuest GreyMatter Further Speeds Detection and Containment of Threats with Native Automation Workflows

GreyMatter’s integrated automation turns complex, fragmented security operations response workflows into a single, intelligent flow—reducing overhead and accelerating response across the increasingly complex threat landscape

TAMPA, Fla.--(BUSINESS WIRE)--Today ReliaQuest, the leader in AI-powered security operations, announced GreyMatter Workflows, a new capability that allows customers to create business-specific workflows using a no-code, drag-and-drop capability – further eliminating the manual effort out of security operations for faster response to threats.

GreyMatter Workflows is native to ReliaQuest’s AI-powered security operations platform, which already automates critical aspects of detection, containment, investigation and response across security teams’ existing technology stacks. This new capability takes automation a step further, allowing GreyMatter to extend its reach beyond the security stack and interact directly with any business unit or end user to verify potential threats, including deeper integrations into communications tools like Microsoft Teams or Slack.

GreyMatter Workflows includes out-of-the-box templates based on the most common use cases from ReliaQuest’s enterprise customer base, with customization available to address more unique use cases specific to a customer’s business needs. With drag-and-drop functionality, security teams can build, modify, and launch automations with zero-code design on day one. Customers can use AI Agents to more deeply customize all aspects of the investigation process.

This approach reduces operational complexity, requires less human effort, and allows for faster response times, often within minutes. On average, customers using GreyMatter Workflows achieve a 64% decrease in their Mean Time to Respond and can remove over half of manual response activities.

“The threat landscape is accelerating, but the operational workflows used to detect and contain those threats haven’t kept up,” said Brian Foster, President of Product and Technical Operations at ReliaQuest. “Security teams need the ability to automate complex workflows quickly, so they can focus more on managing threats and less on managing tools. GreyMatter Workflows gives our customers the ability to build powerful end-to-end automations to unify all phases of security operations, without leaving the platform.”

“Detecting and containing threats quickly has never been more important in cybersecurity, especially for a business like ours that is distributed across hundreds of locations around the world,” said Pat O’Keefe, Head of Global Security Operations and Risk Management at Circle K. “Being able to extend our automation capabilities further into our business will help us stay proactive in protecting our brand.”

“As we look to what’s next in cybersecurity, we plan to automate as much as possible of the day-to-day security operations processes so we can spend more time on what matters most to our business,” said Bo Olsen, Security Engineering Manager at Eastern Bank. “We can’t achieve that level of efficiency with traditional SOAR – an expensive add-on that doesn’t deliver the outcomes we really need.”

Learn more here.

About ReliaQuest

ReliaQuest exists to Make Security Possible. Our AI-powered security operations platform, GreyMatter, allows security teams to detect threats at the source, contain, investigate and respond in less than 5 minutes – eliminating Tier 1 and Tier 2 security operations work. GreyMatter uses our Universal Translator, detection-at-source, and Agentic AI to seamlessly connect telemetry from across cloud, multi-cloud and on-premises technologies.

ReliaQuest is the only cybersecurity technology company that delivers outcomes specific to each organization’s unique architecture, technology and business needs.

With over 1,000 customers and 1,200 teammates across six global operating centers, ReliaQuest Makes Security Possible for the most trusted enterprise brands in the world. Learn more at www.reliaquest.com.