SymphonyAI Achieves Industrial Connected Worker Leadership Position

Frost & Sullivan ranks Enterprise AI company as Leader and #1 in growth in 2024 'Augmented Connected Worker Platforms' Radar report

PALO ALTO, Calif.--(BUSINESS WIRE)--SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, was named a leader in the Augmented Connected Worker market by Frost & Sullivan in their 2024 report on "Augmented Connected Worker Platforms," securing the #1 spot on the growth index axis. Designed specifically for industrial use cases, the SymphonyAI Proceedix Connected Worker transforms manufacturers’ operations with AI-powered digital instructions and inspections, AR functionality, GxP compliance, learning and skills management, and seamless integration to its leading industrial data operations platform, IRIS Foundry.

SymphonyAI Proceedix Connected Worker replaces manual, paper-based industrial operational processes with AI-driven digital workflows and a role-based AI copilot, empowering frontline industrial workers with actionable insights and powerful search capabilities to boost performance.

“SymphonyAI’s extensive expertise in AI and integration with the industrial data operations IRIS Foundry Platform has made SymphonyAI’s connected worker offering one of the most advanced AI-enabled solutions on the market, leveraging the company’s state-of-the-art industrial large language model to create closed-loop workflows between the assets and frontline workers,” said Frost & Sullivan Research Manager & Global Head of Industrial Automation Sebastian Trolli. “The mature AI functionalities and continued progress toward new capabilities position it as a leader in the Augmented Connected Worker space."

While 70% of manufacturers still collect data manually and struggle to gain operational visibility, industrial firms implementing SymphonyAI’s Proceedix Connected Worker experience remarkable enhancements in operational performance.ⁱ “With SymphonyAI's Proceedix Connected Worker, we began digitizing quality checks for operators on the filling lines,” says Renzo Savat, Continuous Improvement Specialist at FrieslandCampina, an international dairy company with more than 20,000 employees supporting operations in 29 countries. “Since then, we’ve expanded to use cases for quality checks, safety rounds for management, and autonomous maintenance checks for our operators. Each department is now realizing the benefits of a connected, digital inspection approach.”

“SymphonyAI’s Proceedix Connected Worker extends AI-powered workflows into the field and enables frontline workers to make high-quality decisions in real time,” said Prateek Kathpal, president of SymphonyAI’s industrial division. "This recognition reflects our commitment to empowering frontline industrial workers with cutting-edge AI solutions that drive efficiency, safety, and growth across industries."

The SymphonyAI Proceedix Connected Worker product includes learning and skills management capabilities to train workers for critical tasks and uses voice and text AI capabilities to expedite the creation of new learning tracks. With seamless integration to SymphonyAI’s IRIS Foundry DataOps platform, frontline workers can access real-time data, connect to existing systems, and engage with a role-based AI copilot powered by SymphonyAI’s industrial large language model. These advanced capabilities deliver a rich user experience and create the foundation for closed-loop workflows.

Download a full copy of the report here.

About SymphonyAI

SymphonyAI is a leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, finance, manufacturing, media, and IT/enterprise service management. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 3,000 talented leaders, data scientists, and other professionals. SymphonyAI, 2024 Microsoft Partner of the Year for Business Transformation – AI Innovation, is a SAIGroup company, backed by a $1 billion commitment from successful entrepreneur and philanthropist Dr. Romesh Wadhwani. Learn more at www.symphonyai.com

ⁱ https://nam.org/seventy-percent-of-manufacturers-still-enter-data-manually-2-31811/?stream=business-operations