Hiya Earns 14 Badges Across 36 Global and Regional G2 Fall 2024 Reports, Leading Branded Caller ID Solutions for Enterprise, Mid-Market, and Small Business

Global recognition across categories reinforces Hiya’s leadership in its branded call solution across regions and business segments

SEATTLE--(BUSINESS WIRE)--Hiya, the global leader in voice intelligence, is thrilled to announce its outstanding recognition in the Fall 2024 G2 Reports. Hiya received 14 G2 badges and has been recognized for exceptional performance across two key categories—VoIP and Contact Center Quality Assurance. Featuring in 36 G2 reports, Hiya secured high-performer badges in both global and regional reports for the Americas, EMEA, Europe, and the United Kingdom.

This recognition spans Enterprise, Mid-Market, and Small Business solutions, highlighting Hiya’s ability to deliver high-impact solutions that help businesses of all sizes around the globe create exceptional customer experiences and build trust through the voice channel.

Hiya’s president, Kush Parikh, stated: “We are incredibly honored to receive 14 G2 badges across regions and market segments. This recognition underscores our commitment to empowering businesses with a branded caller ID solution that enhances trust, boosts engagement, and drives better customer experiences, no matter the size of the business or where they are in the world. We are proud that our value to the global market has been acknowledged by G2 and are motivated to continue innovating for our customers. We’re grateful to our customers and partners for their support and are excited for the opportunities ahead.”

Hiya’s Key G2 Fall 2024 Achievements:

• 14 Total G2 Badges across VoIP and Contact Center Quality Assurance categories.
• Global and Regional Recognition for the Americas, EMEA, Europe, and the United Kingdom.
• Featured in 36 G2 Reports, highlighting excellence across Enterprise, Mid-Market, and Small Business segments.
• Users Most Likely to Recommend Badge in the Relationship Index for Mid-Market Contact Center Quality Assurance for the second consecutive quarter.
• Fastest Implementation Badge for Mid-Market Solutions in the Contact Center Quality Assurance category.
• Best Support Badge for Small Business VoIP solutions, awarded for the second consecutive quarter.

G2 Badges: Recognizing the Best in Tech Solutions

G2’s quarterly reports rank top-performing software companies based on verified user reviews. The badges awarded reflect excellence in product quality, customer satisfaction, ease of use, and implementation. Hiya’s consistent placement across the G2 grids in multiple regions highlights its capability to drive business success on a global scale for businesses of all sizes.

"Congratulations to Hiya for being recognized in our G2 Reports for Fall 2024,” said Sara Rossio, Chief Product Officer at G2. “This recognition isn’t subjective, as our ranking and scoring methodology is powered by the feedback of real customers. As software buyers turn to their peers to inform buying decisions, there’s not a voice more trusted and authentic than that of an actual customer."

Learn more about what users have to say (or leave your review of Hiya) on G2’s Hiya Connect Branded Caller ID review page.

About Hiya

Hiya is trusted by global businesses, carriers, and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world’s leading Voice Intelligence Platform, Hiya connects businesses with customers, helps carriers secure their networks, and protects people from spam and fraud calls. Hiya’s SaaS applications, Hiya Connect and Hiya Protect, serve over 500 million users on the Hiya Network, powering call protection and identity for EE, Virgin Media O2, Samsung, Ericsson, and more. Learn more at www.hiya.com.

About G2

G2 is the world's largest and most trusted software marketplace. More than million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.