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Consumer Cellular Announces New IRIS Ally Medical Alert Device

Top-rated wireless carrier offers a new affordable medical alert device with 24/7 365 support.

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Consumer Cellular, the most awarded brand for wireless customer service by J.D. Power, has announced the launch of the IRIS Ally, an affordable, easy-to-use, lightweight medical alert device.

“The IRIS Ally provides our consumers and their loved ones the freedom to live independently with a little back pocket support,” said Ed Evans, Consumer Cellular CEO. “With the push of a button, users can reach a real human being 24/7, 365 days a year, giving peace of mind while at home and on the go.”

Affordably priced with a monthly service fee half the price of competitors, consumers can avoid overpaying for wearables with distracting features. Weighing just 1.5 oz, the IRIS Ally makes it easy for users to get the help they need when they need it – at the push of a button, users can reach a real human being 24/7/365, with 95% of calls answered in 15 seconds or less. Since it is waterproof, consumers can wear the device around their neck with the accompanying lanyard making it easy to wear where most falls seem to occur. When convenient, it can also be clipped to the waistband.

The new IRIS Ally is $89, with a $25/month service fee. The monthly service fee includes fall detection, which is a feature most competitors will charge extra for. Through the end of the year, existing Consumer Cellular customers can get the Ally for $44.50.

Interested customers and caregivers can call (888) 766-2459 or visit https://www.consumercellular.com/ally to purchase the IRIS Ally today.

For images of the IRIS Ally, see here.

About Consumer Cellular

Consumer Cellular is the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S.-based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 17 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at www.theacsi.org. Additionally, the company has been ranked on the Inc. 5000 list 12 times. The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service. The Scottsdale, AZ. based company is privately held with 2985 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Walmart, as well as directly to consumers at ConsumerCellular.com or (888) 345-5509. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook, Instagram, and YouTube.

Consumer Cellular


Release Summary
Consumer Cellular Announces New IRIS Ally Medical Alert Device, a new affordable medical alert device with 24/7 365 support.
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