Smart Choice Communications Helps Enterprises Reduce Communication Costs Through Recent Technology Breakthrough

NEW YORK--(BUSINESS WIRE)--The way people communicate in the workplace has shifted dramatically over the years. The current pandemic has added an extra layer of complexity to corporate internal communication and team interaction. Resources like Microsoft Teams and Zoom have made global communications easier. However, many enterprises find themselves spending more resources on different communication platforms.

Today, Smart Choice Communications announces its integration with Teams’ Direct Routing. Through Direct Routing, enterprises have the opportunity to make the most out of their Microsoft Teams PBX licenses while layering on additional features along with industry-leading disaster-recovery and 24x7x365 U.S.-based support. Users can make and receive calls on Teams-compatible desk phones and their mobile devices, while enterprises can reduce operating expenses by paying for only what is needed versus purchasing individual calling plans from cloud communications providers on a 1:1 ratio.

"The pandemic has deepened our relationships with our partners," said Jarrett Wolfe, CEO. "This has contributed to us finding new ways to develop solutions that are not only cost-effective, but efficient and sustainable too. Direct Routing from Smart Choice Communications is not only a testament to our dedication to our clients, but to our commitment to evolve and provide forward-thinking innovations for the modern workforce."

Through the Direct Routing, SCC uses proprietary software to streamline call paths, leading to better usage coupled with white-glove service at a fraction of the cost.

Direct Routing is the future of enterprise voice communication platforms. In addition to its cost-effective approach, SCC's proprietary routing is redefining global collaboration. Through the recent integration with Zoom BYOC, SCC offers the same technology and services provided to Microsoft Teams users, but through Zoom's video and phone communications platform.

For more information regarding Direct Routing from Smart Choice Communications, visit our website at https://smartchoiceus.com/smart-direct-routing/.

About Smart Choice Communications

Smart Choice Communications (SCC) is a leading provider of business cloud communications with a unique portfolio of solutions including UCAAS, collaboration platforms, and dedicated contact centers. Through its 24x7x365 U.S.-based support, white-glove service, and single point of contact approach, SCC has become the go-to provider for businesses’ technology needs and is one of the largest award-winning business phone system providers. Smart Choice Communications is proud to service and support thousands of enterprises worldwide.