Outsourcing Business News

DALLAS--(BUSINESS WIRE)--Softtek, a global IT services company, today announced the appointment of David Jiménez as Global CEO, effective October 1, 2026. Approved unanimously by the Board, the appointment reflects Softtek’s evolution toward an AI-powered, outcomes-based model. Blanca Treviño, who served as CEO for 26 years and was named to Forbes’ 2025 World’s Most Powerful Women list, will become Executive President and remain President of the Board. Jiménez will lead strategy execution, oper...

OTTAWA, Ontario--(BUSINESS WIRE)--Mitel, a global leader in business communications, announced today that CRN®, a brand of The Channel Company, has recognized seven leaders from the company’s sales, channel, and marketing teams on the prestigious Women of the Channel list for 2026. This annual CRN list celebrates women from vendors, distributors, solution providers and other channel-focused organizations who make a positive difference in the IT ecosystem. The CRN 2026 Women of the Channel honor...

CHARLOTTESVILLE, Va. & VIGO, Spain--(BUSINESS WIRE)--másLabor launches másLabor Iberia in Spain, marking its European expansion and delivering compliant workforce solutions to employers....

LAS VEGAS--(BUSINESS WIRE)--Channel Partners Conference & Expo and MSP Summit 2026, the world’s largest independent, vendor-neutral channel event, concluded its 2026 edition with a record-breaking 7,900+ registrants, representing IT and communications channel professionals. With 40% of attendees joining for the first time, this year’s event reflected a surging, increasingly influential channel ecosystem, one that is rapidly redefining its role in driving business growth, innovation and glob...

CHICAGO--(BUSINESS WIRE)--The collaboration with Saphyre allows Northern Trust clients to manage the full lifecycle of events with greater transparency, control and efficiency....

SYDNEY--(BUSINESS WIRE)--Spending on technology services in Asia Pacific grew by double digits in Q1, powered by AI-driven demand for cloud infrastructure services: ISG Index....

STAMFORD, Conn.--(BUSINESS WIRE)--Fueled by AI, spending on technology services in the Americas rose at its fastest pace in four years to a record high in the first quarter: ISG Index....

NEW BRAUNFELS, Texas--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, will report its first-quarter financial results after the U.S. market closes on Wednesday, May 6, 2026. The full earnings release, along with supplemental financial data, will be available on the Investor Relations section of the company’s website at https://ir.taskus.com under “News & Events.”...

NEW YORK--(BUSINESS WIRE)--Global digital services leader TP (ex-Teleperformance) today announced that its data analytics services were named Overall Data Analytics Platform of the Year in the 7th annual Data Breakthrough Awards. The recognition highlights TP’s differentiated approach to AI-enabled analytics—one that delivers measurable ROI by transforming complex, high-volume data into actionable, production-grade intelligence at enterprise scale. TP was recognized for helping organizations mo...

MANILA, Philippines--(BUSINESS WIRE)--Emapta, a global leader in offshore AI-ready dedicated staffing and workforce advisory services, today announced that John Raffaele, Global Head of Finance & Accounting and Workforce Transformation Advisor, will speak at the upcoming AICPA CFO Conference 2026, April 13-15 at Fontainebleau Miami Beach. The conference is for CFOs who want to stay ahead, not catch up, and who operate in an environment where change is constant, complexity is expected, and l...