Outsourcing Business News

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk announced that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business Intelligence Group....

ALAJUELA, Costa Rica--(BUSINESS WIRE)--Cirtec Medical, a leading outsource partner for end-to-end medical device design, development and manufacturing services, is more than doubling its operations in Costa Rica. This strategic expansion is designed to better serve Cirtec's customers by offering enhanced manufacturing capabilities and increased capacity to support their growing needs in the neuromodulation, interventional, electrophysiology and structural heart markets. By expanding its footpri...

NEW YORK & LONDON & MUMBAI, India--(BUSINESS WIRE)--WNS (Holdings) Limited today announced results for the fiscal 2025 fourth quarter and full year ended March 31, 2025....

BENSALEM, Pa.--(BUSINESS WIRE)--HCSG Reports First Quarter Results and Delivers Strong Revenue, Earnings & Cash Flow...

TACOMA, Wash.--(BUSINESS WIRE)--TrueBlue (NYSE: TBI) will release first quarter 2025 earnings results after the market close on Monday, May 5, 2025. Management will discuss the results on a webcast at 2:00 p.m. PT (5:00 p.m. ET) on Monday, May 5, 2025. The webcast and a presentation of financial information will be available on TrueBlue’s website: www.trueblue.com. An audio replay will be available on the Company's website for a period of six months following the call. About TrueBlue TrueBlue (...

STAMFORD, Conn.--(BUSINESS WIRE)--ISG Provider Lens™ reports will assess providers leveraging GenAI, agentic AI and other tech to help clients redefine contact center frameworks....

HOUSTON & WOODBRIDGE, N.J.--(BUSINESS WIRE)--ExtensisHR announces its official expansion into Texas, bringing small businesses tailored HR solutions and white-glove customer service....

DALLAS--(BUSINESS WIRE)--A recent study by EF Education First (EF), a global provider of culturally immersive education, indicates a worldwide decline in English proficiency over the past four years. The EF English Proficiency Index (EF EPI) is the largest international survey of English skills by countries, capital cities, and regions, published annually since 2011. The Decline of English Proficiency English has long been the dominant language of business, science, and technology, with over 1....

HARTFORD, Conn.--(BUSINESS WIRE)--New study: 72% of coaches feel successful—but only 44% are profitable. Insights reveal what sets thriving practices apart....

DUBLIN, Ohio--(BUSINESS WIRE)--Quantum Health, the leading consumer healthcare navigation and care coordination company, has been honored with a Silver Stevie® Award in the Front-Line Customer Service Team of the Year category at the 19th annual Stevie Awards for Sales & Customer Service. This prestigious international award recognizes excellence in disciplines critical to business success. Quantum Health proudly accepts this award recognizing its front-line customer service team, called He...