Outsourcing Business News

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Auxis, a leading business modernization and nearshore outsourcing pioneer and part of Grant Thornton Advisors LLC and its multinational platform, today announced the opening of a new global outsourcing center in Bogotá, Colombia. The move expands Auxis’ Latin American delivery network and its capacity to meet rising demand for nearshore talent, AI-enabled transformation and increasingly complex business operations support. Located in one of Latin America’...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the second quarter ended June 30, 2026. Second Quarter 2026 Financial Results Revenue for the second quarter of 2026 increased 10% to $312.4 million, compared to $283.3 million for the second quarter of 2025. GAAP gross margin was 53.4% for the second quarter of 2026, compared to 54.9% for the second quarter of 2025. Adjusted gross margin was 61.4% for the second quart...

NEW BRAUNFELS, Texas--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, today announced its results for the second quarter ended June 30, 2026. Service revenue of $308.9 million, 5.0% year-over-year growth. Net income of $22.0 million, net income margin of 7.1%. Adjusted Net Income of $30.6 million, Adjusted Net Income margin of 9.9%. Diluted EPS of $0.24, Adjusted EPS...

HONG KONG--(BUSINESS WIRE)--Oasis Management Company Ltd. ("Oasis") welcomes the Tokyo District Court's decision, delivered on July 23, 2026, determining a higher fair value for shares of SHiDAX Corporation ("SHiDAX"), in a share purchase price determination proceeding brought by funds managed by Oasis following SHiDAX's going private transaction completed in 2024. The Court found that the JPY 800 tender offer price could not be treated as fair and instead set the fair price at JPY 950 per shar...

NEW YORK--(BUSINESS WIRE)--ReSource Pro, a leading provider of strategic operations solutions for the insurance industry, has been named to PropertyCasualty360’s Insurance Luminaries Class of 2026 in the category of Excellence in Customer Experience. This recognition celebrates innovation in the property and casualty insurance industry. The awards program spotlights top professionals and organizations within the sector that strive to modernize and humanize the business. The 2026 winners were se...

SAN FRANCISCO--(BUSINESS WIRE)--Serval, the employee service management company built for the AI era, today closed its recruitment for the first cohort of Serval Start. The first-of-its-kind program, built to identify, develop, and back the next generation of artificial intelligence-native founders, secured its first cohort of 12 from over 500 applications. As AI uproots what a typical career path looks like, traditional, pre-defined roles are breaking down. Serval Start introduces a new talent...

IRVINE, Calif.--(BUSINESS WIRE)--As Alorica grows in India, it is creating jobs for under-represented communities through a new impact sourcing initiative....

STAMFORD, Conn.--(BUSINESS WIRE)--Property and casualty insurers worldwide are redesigning operations around AI-enabled decision workflows and adaptive operating models, ISG says....

AUSTIN, Texas & REDWOOD CITY, Calif.--(BUSINESS WIRE)--Austin Regional Clinic (ARC), one of the largest multispecialty medical groups in Central Texas, serving more than 700,000 patients across 40 locations in 15 communities, today announced its collaboration with Suki, the leader in Ambient Clinical Intelligence (ACI). The collaboration is already delivering measurable gains in clinician efficiency, coding accuracy, and AI adoption, offering a rare, quantified look at what happens when ambient...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Lightbits Labs®, inventor of the NVMe® over TCP storage protocol and Inferra™, the first KV cache prefetch engine for AI acceleration, today announced support for Ubuntu, enabling organizations to deploy the industry's leading software-defined block storage platform on one of the world's most widely adopted enterprise Linux operating systems. With Ubuntu powering millions of cloud environments and Kubernetes deployments worldwide, native Lightbits support g...