TigerConnect Launches Smart Room Suite, Unifying Alarms, Devices, and Virtual Care at the Bedside

Lee Health’s Deployment of New AI-Powered Platform Returned Nearly 12,500 Nursing Hours per Year Back to Patient Care

EL SEGUNDO, Calif.--(BUSINESS WIRE)--TigerConnect, the AI-powered care team coordination operating system for healthcare, today announced the launch of its Smart Room Suite, connecting bedside technology, care teams, and clinical workflows to reduce unnecessary interruptions, accelerate clinical response, and return time to care teams.

TigerConnect’s Smart Room Suite brings together interactive patient experiences, nurse call, alarm and alert management, connected devices, virtual care, and workflow automation to coordinate action at the bedside. Built-in workflow automation connects clinical signals, patient context, and care team availability to help ensure the right information reaches the right person at the right time. The suite integrates with existing clinical systems, including Epic, and incorporates TigerConnect's FDA 510(k)-cleared, cloud-native alarm management technology.

Disconnected alarms and alerts remain one of healthcare's most persistent safety and workflow challenges. A systematic review found that 74% to 99% of hospital patient monitor alarms required no clinical action. When alarms and alerts come from disconnected systems, care teams have to sort through them manually to identify what needs immediate attention. Over time, that volume can contribute to alarm fatigue and make urgent signals easier to miss.

"We built Smart Room Suite so the room itself can become a member of the care team, sensing its environment and activating the right response," said Dr. Peter Stetson, Chief Medical Informatics Officer at TigerConnect. "That's what it means for those systems to work as one instead of staying disconnected. Care teams get their focus back, and patients get faster, safer care."

Capabilities within the TigerConnect Smart Room Suite are already deployed at Lee Health's Golisano Children's Hospital in Fort Myers, Florida, where the team modernized all 135 beds, including the entire 70-bed NICU, while the unit was operating above capacity. The rooms include EHR-integrated digital whiteboards that sync automatically with Epic, in-room patient education, and telehealth integration for real-time bedside consults.

Since going live, Golisano Children's Hospital has returned more than 8,200 nursing hours annually through digital whiteboards alone, plus another 4,250 hours through in-room education. In total, Golisano Children's Hospital has redirected nearly 12,500 nursing hours annually, representing approximately $800,000 in nursing capacity, from manual tasks back to patients and families.

“The digital whiteboards have provided benefits for our care teams, our Information Services team, and the families we serve. By incorporating information from the electronic health record, we've been able to streamline workflows and improve access to important care information. It's been a valuable tool for supporting communication and engagement throughout the patient experience,” said Alyssa Kasiewicz, MBA, MSN, RN, CAHP, NEA-BC, Vice President and Chief Nurse and Operations Executive at Lee Health.

Following the NICU's success, Lee Health is exploring meal ordering, patient education tied directly to EHR documentation, and bringing off-site NICU families into multidisciplinary rounds remotely.

Smart Room Suite brings together six integrated capabilities that have traditionally operated as disconnected solutions:

Alarm & Alert Management: Cloud-native, FDA 510(k)-cleared technology that ingests alarm and event data from bedside medical devices and intelligently filters, prioritizes, and routes actionable, context-rich notifications to the right care team member, reducing unnecessary interruptions and accelerating response.

Nurse Call: FDA-compliant nurse call technology that uses intelligent routing, presence-aware call cancellation, and advanced analytics to accelerate response to requests and critical events, improve patient experience, and reduce IT complexity and total cost of ownership.

Device & Asset Visibility: Real-time location system (RTLS) capabilities for staff and devices, enabling workflow automation and helping care teams locate people and equipment faster.

Workflow Automation: Connects clinical signals, patient context, and care team availability to automate coordination across workflows such as discharge readiness, fall prevention, and room turnover, supported by integrations with more than 200 third-party solutions.

In-Room Patient & Care Team Experience: EHR-integrated digital whiteboards, interactive TVs, and digital door signs that provide care teams with up-to-date information at the point of care, automate handling of patient requests and service recovery, and engage patients in their care.

Virtual Care Integration: Integration with virtual care platforms that enables remote care teams to participate in bedside care in real time.

TigerConnect Smart Room Suite is available now to health systems building new facilities or modernizing existing patient rooms. For more information, please visit tigerconnect.com/smart-room.

About Lee Health

Lee Health has been a cornerstone of health care in Southwest Florida since opening its first hospital in 1916. As a non-profit, integrated health system, Lee Health is dedicated to providing high-quality, compassionate care to everyone, regardless of their ability to pay. With a strong commitment to community health and wellness, Lee Health commits to evolving with the growing and changing needs of the region. The system offers comprehensive services through four acute care hospitals, Golisano Children’s Hospital, three skilled nursing locations, outpatient facilities, urgent care centers, and a wide network of primary care and specialty practices. Lee Health supports every step of the health journey, from preventive care to advanced treatment for every member of our community. Learn more at www.LeeHealth.org.

About TigerConnect

TigerConnect is the AI-powered care team coordination operating system for healthcare, connecting people, systems, and workflows to keep care moving. Trusted by more than 1 million care team members across nearly 6,000 healthcare organizations, TigerConnect helps health systems return time, accelerate clinical response, improve patient throughput, and reduce technology complexity.

TigerConnect integrates with more than 200 third-party solutions, including EHRs, devices, and clinical systems, to automate care coordination across the health system, from pre-hospital coordination through discharge. Its integrated platform spans Operator Console, Alert & Alarm Management, Nurse Call, Smart Room Suite, Care Team Collaboration, Physician Scheduling, and more. Built-in workflow automation connects clinical signals, patient context, and care team availability to coordinate action and accelerate response.

TigerConnect has been recognized as a Best in KLAS® winner for Clinical Communications and a Leader in the Gartner® Magic Quadrant™ for Clinical Communication and Collaboration Platforms. Learn more at tigerconnect.com.