Kontakt.io Introduces KIO Clinic to Bring a Unified Approach to Outpatient Operations

The integrated solution helps providers achieve shorter waits, more visits, and greater revenue per exam room without adding rooms or providers.

NEW YORK--(BUSINESS WIRE)--Kontakt.io today introduced KIO Clinic, a bundled solution that helps health systems identify unused capacity and coordinate care in clinic settings, all through one platform. Centered around KIO Access, a unique AI capability that measures and improves exam room usage and patient flow (without tagging patients), KIO Clinic also includes staff safety, asset tracking, hand hygiene, and temperature monitoring.

Unlocking capacity before adding space

As health systems face growing demand, outpatient clinics often lack the operational visibility already established in acute care. By bringing these capabilities together on shared infrastructure, KIO Clinic empowers health systems to address multiple operational needs without deploying and managing point solutions for each. Designed specifically for clinics, it helps health systems use their existing outpatient spaces and resources more effectively by increasing capacity and access, improving productivity and safety, and creating better experiences for patients and caregivers alike.

“Every empty exam room represents a missed opportunity to care for another patient,” said Rom Eizenberg, Chief Revenue Officer at Kontakt.io. “As health systems race to expand outpatient access, the greatest opportunity may already be within their four walls. KIO Clinic brings intelligent orchestration to ambulatory care - unlocking hidden capacity, increasing patient throughput, and improving the economics of every exam room. And it goes beyond access, bringing staff safety, hand hygiene, asset visibility, and environmental monitoring together on one unified platform. The bottom line is simple: More patients seen. Safer caregivers. Better care. Without more rooms, more staff, or more complexity.”

One platform for everyday clinic operations

KIO Clinic solves five areas of operational friction:

• Access: Increase exam-room usage, optimize schedules, and coordinate patient flow.
• Staff safety: Protect clinic teams with wearable duress badges.
• Mobile equipment tracking: Locate shared equipment so appointments don’t run late.
• Medication and vaccine temperature monitoring: Alert when temperature-sensitive supplies and medications are at risk.
• Hand hygiene: Automate monitoring and rewards to support improvement efforts.

Built around how clinics work

Health systems are investing billions in new clinic space, yet patients continue to wait up to 42 days for appointments. KIO Access turns exam-room utilization data into opportunities to add clinic sessions, improve appointment fill rates, and manage patient flow in real time. Thermal sensors measure room occupancy without requiring patients to wear tags, while staff badge data and EHR context provide a more complete picture of clinic activity.

In addition, KIO Clinic can notify patients when their providers are running late (including before they arrive) and alerts clinic staff when a patient has been waiting in an exam room for too long.

“We’re privileged to work with some of the top health systems in the country, and what we hear consistently is that demand for ambulatory care is growing rapidly,” said Isobel Handler, VP of Advisory at Kontakt.io. “KIO Clinic brings the same platform health systems already rely on in their hospitals to their outpatient clinics. The same staff safety badge that protects providers in the hospital now protects them in the clinic, too. And as more care shifts to outpatient settings, KIO Clinic helps health systems accommodate growing patient volumes within their existing clinic footprint, often with more capacity than they realized they had.

“A health system today isn’t just a collection of hospitals. It’s a network of clinics, outpatient facilities, and hospitals, and every part of that network deserves the same world-class technology to support high-quality care, exceptional experiences, and operational excellence.”

KIO Clinic is available now. To learn more or request a demonstration, visit the KIO Clinic page.

About Kontakt.io

Kontakt.io is the first platform that gives healthcare systems everything they need to automate and orchestrate care operations. Combining AI-powered RTLS and fully managed IoT infrastructure as a service, Kontakt.io enables responsive care and resource deployment.

Optimize asset utilization and inventory, improve staff safety and productivity, and reduce length of stay with a platform that enables dozens of use cases along the patient journey. Since 2013, Kontakt.io has provided solutions to 32,000+ end users, delivered via 1,200+ partners, and deployed 4+ million IoT devices in the field.