Nations Lending Promotes Eric Roman to President and Cindy Baird to Chief Operating Officer

Leadership promotions reinforce the company’s commitment to supporting its people, strengthening operations and driving long-term growth.

INDEPENDENCE, Ohio--(BUSINESS WIRE)--Nations Lending today announced the promotion of Eric Roman to President and Cindy Baird to Chief Operating Officer. The appointments recognize two established leaders whose experience and commitment to the company’s people will help guide its next chapter.

Roman previously served as Chief Operating Officer, while Baird served as Executive Vice President of National Operations. Together, their promotions reinforce Nations Lending’s focus on aligning company strategy with the day-to-day support that helps branches, loan officers and operations teams serve borrowers.

“Eric and Cindy understand what makes Nations Lending special: our people and the commitment we make to support them,” said Jeremy Sopko, CEO of Nations Lending. “They know our business, they understand the challenges our teams face, and they lead with accountability. These promotions recognize the confidence we have in their leadership and the important roles they will play in our future.”

Roman was one of Nations Lending’s original nine employees when the company was founded in 2003. His background includes more than 25 years in the lending industry and service as a Sergeant in the U.S. Marine Corps. As Chief Operating Officer, he oversaw daily operations and performance while helping execute the company’s strategic vision. As President, Roman will focus on advancing that vision, strengthening alignment across the organization and supporting sustainable growth.

“I’ve had the privilege of helping build Nations Lending from its earliest days,” said Roman. “What has always mattered most is creating a company where people have the support, trust and opportunity to do meaningful work. I’m proud to step into this role and continue building on that foundation alongside an exceptional team.”

Baird joined Nations Lending in 2022 as Executive Vice President of National Operations, bringing extensive experience in mortgage origination and a strong track record of leading national operations. As Chief Operating Officer, she will focus on strengthening operational execution, improving coordination across teams and helping deliver a consistent experience for borrowers and the professionals who serve them.

“Strong operations give our teams the confidence to deliver for borrowers,” said Baird. “My focus is on making it easier for our people to do their jobs well through clear communication, practical processes and dependable support. I’m excited to build on the work we’re doing and help Nations Lending continue to grow with purpose.”

The promotions reflect Nations Lending’s commitment to developing leadership from within and preserving a culture centered on service, accountability and personal relationships.

About Nations Lending

Founded in 2003 and headquartered in Independence, Ohio, Nations Lending is a mortgage lender dedicated to making home loans more human. The company helps borrowers navigate home financing with personalized service and lending solutions tailored to their needs. Learn more at nationslending.com. NMLS #32416.