Top-Ranked Casino Resorts Use The Agilysys Connected Ecosystem To Deliver Personalized Experiences

AAA Unveils Inaugural Diamond Top 10 Casino Hotel List Recognizing Exceptional Hospitality and Memorable Guest Experiences

ALPHARETTA, Ga.--(BUSINESS WIRE)--Agilysys, Inc. (Nasdaq: AGYS), a global hospitality-focused technology provider, today announced that 8 of the 10 casino resorts named to the inaugural AAA Diamond Top 10 Casino Hotel List use the Agilysys connected ecosystem.

AAA unveiled the inaugural list during the Diamond Spotlight, an event presented by Agilysys on September 29 during G2E in Las Vegas. Based on data collected through in-person AAA Diamond inspections, the list recognizes casino hotels and resorts that deliver exceptional accommodation, personalized service, world-class amenities and memorable guest experiences. The complete list of recognized properties is available on the AAA website.

The strong representation of Agilysys customers highlights the role connected technology plays in supporting personalized experiences across complex casino resort environments. Casino resorts bring together accommodation, gaming, dining, entertainment, retail, spa and other amenities within a single destination. Connecting operations, workflows and guest intelligence across these touchpoints gives staff the operational intelligence needed to understand guest preferences, respond in real time and deliver seamless experiences.

“The casino resorts recognized by AAA set a high standard for hospitality by combining exceptional accommodation, personalized service, world-class amenities and memorable guest experiences,” said Thor Hansen, Senior Vice President, Sales Engineering at Agilysys. “Delivering that level of service across a complex resort environment requires talented teams supported by connected technology and actionable guest intelligence. Agilysys is proud to support these outstanding properties as they continue to elevate hospitality at every touchpoint.”

Agilysys serves casino resorts worldwide with a connected ecosystem that brings together property management, point-of-sale, reservations, payments, guest engagement and other critical operations. Powered by the Intelligent Guest Profile, Agilysys solutions connect data and workflows across the resort, giving teams the actionable guest intelligence needed to make informed decisions and personalize service in real time.

About Agilysys, Inc.

Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS) and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living and entertainment venues worldwide. Agilysys is a global company serving hospitality organizations around the world. www.agilysys.com