SafelyYou and PalCare Announce Partnership to Bring AI Fall Detection Directly Into the Caregiver Workflow

SafelyYou's Safety AI® is now embedded in the PalCare app, so caregivers can respond, document, and review falls without leaving the system they already work in.

The integration eliminates the friction of disconnected tools, providing care teams with a seamless workflow and turning every fall response into a clinical opportunity.

SAN FRANCISCO--(BUSINESS WIRE)--SafelyYou has integrated its Safety AI® technology directly into PalCare, a leading premier nurse call technology platform, allowing staff to access SafelyYou's fall detection insights without leaving the PalCare app. Now, when a fall is detected, caregivers receive a high-priority alert, document their responses, and are prompted to review fall footage through SafelyYou Discover®, all without leaving the PalCare app.

SafelyYou CEO George Netscher said, “The best fall detection in the world only drives better outcomes if caregivers can act on it quickly and consistently. Embedding SafelyYou inside PalCare removes the friction between a detected fall and a meaningful clinical response, and that's what ultimately protects residents.”

A partnership built for how care teams actually work.

Most integrations still force caregivers to jump between systems at the worst possible moment. With SafelyYou and PalCare, that's no longer the case. When SafelyYou detects a fall, a high-priority alert fires instantly inside PalCare. Staff respond, document the incident, and are prompted to review fall footage through SafelyYou Discover®, reducing friction when residents need the fastest possible response.

The integration serves to provide better outcomes for both care teams and residents:

• Caregivers stay focused. SafelyYou's fall alerts surface inside PalCare, reducing burden rather than adding to it — and increasing the likelihood that better fall data drives better care.
• Faster response. High-priority SafelyYou fall alerts appear directly in PalCare, so staff aren't pulled away from their workflow when a resident needs them most.
• Smarter follow-up. After closing an alert, staff are prompted to review fall footage through SafelyYou Discover — turning every response into an opportunity for root-cause analysis and prevention.
• Better care planning. Fall alerts and documentation integrated into PalCare give care teams richer resident data without leaving the system they already work in.

The partnership reflects a broader shift among senior living operators toward interconnected technology stacks that work together to create a more streamlined, efficient approach to care rather than competing for caregiver attention.

SafelyYou has analyzed more than 600,000 fall events across more than 1,000 communities in 44 states and Canada, bringing clinical depth to the partnership. PalCare adds the caregiver workflow infrastructure behind it, processing 100M+ alerts each year across 1,500+ communities.

PalCare CEO Casey Schuler said, “Care teams don't need more software. They need their software to work together. PalCare has always been the connective tissue for care teams, and this partnership with SafelyYou deepens that. Fall detection and caregiver action, inside the workflow caregivers already trust. That's the problem we set out to solve together.”

For more information, read the partnership announcement on the SafelyYou blog.

About SafelyYou

Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. The company’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians.

SafelyYou is solving critical challenges in senior living, from reducing resident falls and ER visits to increasing staff retention, LOS, and NOI. All while helping ensure that communities reach both their clinical and financial goals.

To learn more about SafelyYou, visit: https://www.safely-you.com/

Connect with SafelyYou on LinkedIn: https://www.linkedin.com/company/safelyyou/

About PalCare

PalCare is a senior living technology platform built around real life. Since 2003, PalCare has helped senior living communities make care more visible, measurable, and connected through an end-to-end nurse call platform that brings hardware, software, analytics, and support together through one trusted partner. By connecting caregivers with real-time information and actionable insights, PalCare gives teams greater visibility and confidence to deliver better resident experiences.

To learn more about PalCare, visit: https://www.palcare.com/