Datavant and ID.me Partner to Make Patient Access to Medical Records Faster and More Secure

New identity verification experience within Datavant’s Patient Request Tool helps patients securely confirm their identity and move through the records request process with less friction

NEW YORK & MCLEAN, Va.--(BUSINESS WIRE)--Datavant, the data collaboration platform trusted for healthcare, today announced the availability of a new identity verification integration with ID.me, the next-generation digital identity wallet simplifying how individuals securely prove their identity online. The integration with Datavant’s Patient Request Tool is designed to help patients request their medical records faster and more easily via secure, simple digital credentials.

Patients increasingly expect healthcare access experiences to match the convenience of other digital services without compromising the privacy and security of their information. Datavant’s Patient Request Tool already enables individuals to request and receive their medical records electronically through a streamlined digital workflow. Embedding ID.me identity verification directly into that experience reduces user friction at a critical step while protecting data privacy and strengthening trusted, patient-directed access at scale.

“Trusted patient access requires both strong safeguards and an experience people can navigate with confidence,” said Alya Sulaiman, Chief Privacy Officer and SVP, Deputy General Counsel, AI, Product & Regulatory Affairs at Datavant. “By embedding identity verification into the request process, we are helping healthcare organizations confirm that records reach the right person while reducing unnecessary friction for patients. It is an important step toward making access faster, more secure and more consistent.”

Datavant and ID.me’s partnership brings a more standardized approach to identity verification into the patient request workflow. With today’s integration, Datavant and ID.me will help healthcare organizations:

• Ensure patients get their medical records faster with an easier digital path
• Verify patient identity with greater confidence
• Reduce friction with manual identity review and the delays it can create
• Strengthen auditability and transparency across the authentication process
• Streamline request fulfillment workflows for provider staff

The integration advances Datavant’s continued investment in modernizing patient access while maintaining the safeguards healthcare organizations and patients expect.

“Digital identity works best when people can reuse a credential that’s both portable and secure,” said Wes Turbeville, Senior Vice President of Federal and Healthcare at ID.me. “Approximately 73% of patients using ID.me through Datavant’s Patient Request Tool are already credentialed. This means they can use an existing account instead of creating a new one. By bringing that capability into Datavant’s Patient Request Tool, we will help patients get their medical records with less friction, while still ensuring the highest standard of security.”

Datavant’s Patient Request Tool is part of the company’s broader release of information and patient access solutions suite, designed to help healthcare organizations make health data more secure, accessible, and actionable while delivering a more patient-centered access experience.

To learn more about Datavant’s release of information and patient access solutions, contact us here.

About Datavant

Datavant is the data collaboration platform trusted for healthcare. With a mission to make the world’s health data secure, accessible, and actionable, Datavant works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. Datavant enables more than 60 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ ecosystem partners. To learn more, visit datavant.com.

About ID.me

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly sign in across websites without having to create a new sign-in and verify their identity again. Over 175 million users experience streamlined sign-in and identity verification with ID.me at 23 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable broad access to a secure digital identity. To learn more, visit https://network.id.me/.