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Paubox Launches Security Awareness Training Product as Healthcare IT Names Employee Negligence a Top Risk

The new phishing simulation product works inside Paubox Email Suite and scores each employee's risk to show who needs coaching.

SAN FRANCISCO--(BUSINESS WIRE)--Paubox, a HIPAA compliant email security provider for healthcare, today launched Security Awareness Training, a new phishing simulation product that works inside Paubox Email Suite. The product shows IT and compliance admins exactly which employees opened, clicked, or entered credentials on realistic phishing emails.

"Our customers have consistently asked for a Security Awareness Training solution that's easier to use and more affordable than KnowBe4. Since Customer Feedback is one of the Paubox Foundations, that's what we built," said Paubox CEO Hoala Greevy.

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The launch was informed by Paubox's own research, which found that 85% of healthcare IT leaders say employee negligence is a top email security risk.

Paubox's Security Awareness Training includes built-in phishing scenarios. Administrators can send a scenario as written or generate an AI variation, and no simulation sends without human review. Campaigns can run as one-off sends or automatically each month. Each employee receives a Low, Medium, or High risk score, and a filterable view shows who needs follow-up training.

“Our customers have consistently asked for a Security Awareness Training solution that's easier to use and more affordable than KnowBe4. Since Customer Feedback is one of the Paubox Foundations, that's what we built,” said Paubox CEO Hoala Greevy.

Security Awareness Training is Paubox's first product in this category. It runs from the dashboard customers already use for Paubox Email Suite, so there is no new login or employee roster to manage.

The product also helps with compliance documentation. The HIPAA Security Rule requires covered entities and business associates to implement a security awareness and training program for all workforce members. Paubox Security Awareness Training keeps campaign history and six-year audit logs to help organizations document their program.

More information about Paubox Security Awareness Training is available at https://www.paubox.com/products/security-awareness-training.

About Paubox

Paubox is a leader in HIPAA compliant email security for healthcare and HITRUST certified. Trusted by more than 9,000 organizations, including Cost Plus Drugs, Rippling, and Covenant Health, Paubox works with your existing platform to secure every email sent and received. Paubox is rated #1 on G2 and is recognized on G2's 2026 Best Healthcare Software Products list. Paubox offers HIPAA compliant email encryption, AI-powered inbound email security, archiving, data loss prevention, a secure email API for transactional messaging, forms, and email marketing.

Contacts

Media Contact:
Dawn Halpin
press@paubox.com

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