Mezmo Technologies Launches Bridge Live for In-Person Captioning in the Workplace

Included with the purchase of every Bridge subscription, Bridge Live makes face-to-face conversations accessible to professionals with hearing loss.

IRVINE, Calif.--(BUSINESS WIRE)--Mezmo Technologies, the creators of the groundbreaking Bridge workplace call captioning solution, today announced the launch of Bridge Live, a new app that provides in-person captioning for deaf and hard of hearing professionals. It’s an empowering, easy-to-use solution that enables employees and clients with hearing loss to confidently participate in face-to-face meetings, presentations, and discussions.

While about 11 million Americans consider themselves deaf or have serious difficulty hearing, in-person accessibility solutions for the workplace are limited — despite the fact that the Americans with Disabilities Act (ADA) requires reasonable accommodations. For example, the built-in captioning features on iOS and Android are not always fast or accurate enough for professional contexts, while the many note-taking and meeting summary apps aren't made for live real-time captions. CART captioners are highly accurate, but because they have to be booked in advance, they aren’t an option for spontaneous conversations with colleagues.

Bridge Live fills the gap, displaying fast, accurate real-time captions on the user’s smartphone or tablet. The app is simple to use, with nothing to configure and virtually no learning curve: just log in, tap the microphone icon, and captioning begins. Users can read every word the other person is saying, making it easier to understand what’s being said without anxiety or fatigue. And with the live share feature, users can share the captions with anyone who needs them: for example, with another deaf or hard of hearing individual at a conference breakout session.

Features and benefits

• Fast, accurate captioning: Powered by best-in-class AI speech recognition, Bridge Live transcribes conversations in real time with a high degree of accuracy.
• Captions in 50+ languages: Bridge Live supports captioning in over 50 languages when connected to the internet.
• Customizable display: Users can adjust the font size to make captions comfortable to read across the table or across the room.
• Live share: Users can share a QR code or link that lets people without the app follow the live captions in a browser window on any device.
• Privacy and security: Bridge Live is HIPAA compliant and uses SOC 2-aligned security controls. It never logs audio or stores transcripts.
• Simple administration: A central admin portal makes it easy for companies to provision users and manage security settings.

Bridge Live is included with every purchase of Bridge, a real-time call captioning solution for business phone systems and meetings platforms. Released earlier this year, Bridge is a small device that connects to a user’s work phone or computer and delivers call captions directly to their iPhone or iPad. With the launch of Bridge Live, organizations can meet requests for accommodation not just on work calls or online meetings, but for in-person conversations, too.

“While much of the workday has moved online, face-to-face interactions are still invaluable,” says Paul Lee, CEO of Mezmo Technologies. “With Bridge Live, deaf and hard of hearing professionals finally have access to high-quality captioning everywhere from all-hands meetings to quick chats at a coworker’s desk. Between Bridge and Bridge Live, our goal is to enable our users to communicate with confidence in any setting and excel in their careers.”

Bridge Live is available on iOS and Android. Visit www.bridgecaption.com to learn more.

About Mezmo Technologies

Mezmo Technologies is dedicated to creating a world that works better for everyone. Leveraging decades of industry experience, world-class technical and design talent, and cutting-edge AI, we build products that make accessibility simple for organizations at any scale. We are powered by the team behind InnoCaption, an FCC-certified call captioning app for the deaf and hard of hearing that has over 13,000 5-star reviews.

Mezmo Technologies is based in Irvine, California. For more information, visit mezmotechnologies.com.