Dallas-Fort Worth Law Firm 5X's Demand Letter Output With AI, Cutting a 30-Day Bottleneck to Same-Day Drafts
Dallas-Fort Worth Law Firm 5X's Demand Letter Output With AI, Cutting a 30-Day Bottleneck to Same-Day Drafts
Firm cuts demand letter turnaround from 20 hours to under 4, growing case volume without adding staff
DALLAS & FORT WORTH, Texas--(BUSINESS WIRE)--Jose Robles Jr. Law, a personal injury firm with three attorneys and seven support staff, has cut its demand letter production time from roughly 20 hours to 2 to 4 hours per case using EvenUp's AI platform, producing five times as many demands without adding staff.
EvenUp did everything they said they were going to do.
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Before EvenUp, the firm's growth was capped not by client demand but by bandwidth. Attorneys and paralegals burned hours combing through case files that can top 1,000 pages of medical records, creating a 30-day bottleneck between treatment and settlement. "A 30-day delay in issuing a demand is also a 30-day delay in getting paid," said COO Eric Hulett.
Today, every demand letter the firm sends is produced using EvenUp's Express Demands, with drafts returned in under an hour. "With the amount of demands we're generating already, EvenUp has easily replaced one full person, and that will keep increasing as we get more and more demands to draft," Hulett said.
The firm estimates it now operates with roughly six fewer employees than it would otherwise need to handle its current case volume, all without spending the 60 hours it typically takes to hire and train new staff.
Rather than treat AI as a threat to jobs, the firm built a firmwide bonus program tying every employee's pay to profitability, so paralegals and case managers share in the gains as EvenUp helps close cases faster, not just the firm's owners.
Even so, Hulett isn't handing out easy praise. "We're lawyers. We don't trust anything, so we're going to verify everything," he said. "But EvenUp did everything they said they were going to do."
About EvenUp
EvenUp is on a mission to close the justice gap with AI-powered technology that empowers personal injury firms to deliver higher standards of representation and fairer outcomes for millions of injury victims. EvenUp is the first proactive AI platform that streamlines workflows, automates documents, and provides actionable insights across the entire case lifecycle. EvenUp is backed by leading investors including Bessemer Venture Partners, B Capital, REV, the venture capital arm of RELX, which owns LexisNexis, Premji Invest, Lightspeed, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more.
