AlertMedia Launches Agentic AI Assistant to Help Security Teams Assess Risks, Generate Insights, and Act Faster

AI Assistant connects situational awareness, impact analysis, and executive-ready insights to help teams move faster from risk awareness to resolution

AUSTIN, Texas--(BUSINESS WIRE)--AlertMedia, the world’s leading provider of risk intelligence and incident response solutions, today announced the launch of AI Assistant, the industry’s first agentic assistant built natively into a risk intelligence and response solution. Designed to help organizations quickly access, analyze, and act based on their complete operational context, AI Assistant enables organizations to ask questions in natural language to understand emerging risks, identify who or what is affected, and determine what to do next.

“Many of our customers are responsible for protecting thousands of people and locations, often with lean teams and an incredible amount of information to analyze every day,” said Eric Curwin, Chief AI Officer at AlertMedia. “AI Assistant is designed to give those teams valuable time back by reducing the repetitive work of searching, synthesizing, assessing impact, and drafting summaries. By extending conversational AI across the entire AlertMedia platform, our intent is to help our customers spend more of their time on what humans do best: applying their expertise, making critical decisions, and coordinating an effective response.”

Security teams today are being asked to protect increasingly distributed workforces, monitor more risk, and respond faster, often with limited resources. Meanwhile, intelligence, news, government advisories, traveler information, and operational systems are generating more data than teams can manually process, forcing operators to navigate between products, dashboards, and workflows to understand the potential impact on the organization, and decide how to respond.

AI Assistant addresses that challenge by bringing together information available across the AlertMedia platform—leveraging 40 agentic tools spanning threat intelligence, social intelligence, traveler information, incident data, emergency notifications, and other operational context—into a single conversational experience. Users can ask a question and receive synthesized answers grounded in the AlertMedia data, reducing the need to manually search across different tools and user interfaces to piece together related information.

“In a security event, the first question is simple: what’s happening, how close is it to our people and facilities, and do we need to act,” says James Shepheard, Sr. Director of Risk Management HSE/BCP at Thales. “AlertMedia’s AI is getting to those answers faster so our teams can focus on making the right decision.”

Julius Jayasekaran, Head of Global Safety & Security at Datadog, added, “What’s compelling about AlertMedia’s approach to AI is bringing the analysis into one place. It combines the threat and travel data we already rely on with AI to help us understand what matters faster.”

Key capabilities include:

• Quickly understand what’s happening by bringing together threat intelligence, traveler information, and operational context into one conversational experience.
• Instantly analyze impact through a persistent conversation that carries context forward, helping you quickly identify affected people, travelers, locations, and assets, as well as emerging sentiment trends across the risk landscape.
• Ask questions instead of navigating the platform to quickly find information, navigate workflows, configure maps, and retrieve answers through natural language.
• Generate executive-ready summaries and briefings so leadership can quickly understand what matters most without hours of manual analysis and formatting.
• Empower teams with secure, governed AI tools designed to respect each user's existing roles and permissions. Deliver agentic capabilities that expand what teams can accomplish while keeping humans accountable for action.

Additional capabilities to be released later this year include:

• Personalized reporting workflows that automatically generate reports in an organization’s preferred format, structure, and tailored to the intended audience.
• Proactive recommendations on potential next-best actions based on unfolding events, organizational context, and established response plans.
• Expanded incident response workflows that help teams spin up incident pages and execute multi-step workflows from a single conversation.

AI Assistant is immediately available in beta to AlertMedia customers worldwide. To see AlertMedia’s AI Assistant in action, visit us at GSX 2026 in booth # 3819. You can also learn more by visiting www.alertmedia.com/platform/ai-assistant/

About AlertMedia

AlertMedia’s award-winning Risk Intelligence and Response platform helps organizations identify, assess, and respond to threats impacting their people, operations, and brand. By bringing together real-time threat intelligence, emergency communication, and response workflows into a single, unified system, AlertMedia enables teams to quickly understand what’s happening, evaluate impacts, and coordinate their response with confidence. AlertMedia is trusted by thousands of organizations—from small businesses to Fortune 500 enterprises—across more than 150 countries. For more information, visit www.alertmedia.com.