HuLoop Reports Strong H1 2026 Growth as Banks, Credit Unions and Retailers Embrace a Blended Human, Robotic and Agentic Workforce

AUBURN, Calif.--(BUSINESS WIRE)--HuLoop Automation, a leader in AI-powered work optimization, today announced strong first-half 2026 growth, adding 28 new customers across banking, credit unions and retail operations. The momentum reflects growing demand from organizations looking to reimagine how work gets done in the AI era by orchestrating and harmonizing Human Workers, Robotic Workers and Agentic Workers across their operations.

The growth is supported by expansion of HuLoop's product and operations teams, strengthening product development, customer success and go-to-market execution as the company invests in talent and infrastructure to meet rising demand.

Banks, credit unions and retailers alike are redesigning work around a blended workforce, where Human, Robotic and Agentic Workers each contribute their own strengths. This shift lets organizations eliminate repetitive work, speed decision-making and free employees to focus on higher-value customer relationships, strategic thinking and exception handling.

“The future of AI isn't about adding another tool to the stack, it's about changing how work gets done,” said Todd P. Michaud, President & CEO of HuLoop. “Banks, credit unions and retailers are moving beyond isolated automation to redesign operations around a blended workforce, one where people focus on judgment, relationships and strategy while Robotic and Agentic Workers handle routine execution. That's the transformation driving demand for work orchestration.”

HuLoop's AI-Powered Work Optimization Platform helps users uncover operational inefficiencies, orchestrate work across people, robotic workers and AI agents, and automate repetitive processes, all from a single operating platform. Built with governance and human oversight at its core, the platform helps organizations modernize operations while maintaining compliance, transparency and control.

During the first half of 2026, HuLoop expanded its ecosystem through strategic relationships with CSI, CUNA Strategic Services, Banking Tech Partners and AgreeYa Solutions (now Compucenter), each bringing specialized expertise in integration, customer success and delivery. These partnerships extend HuLoop's reach into underserved market segments and deepen integration with platforms customers already depend on, accelerating AI adoption without disrupting existing investments.

New customers point to greater operational visibility, reduced manual workloads and more efficient processes as key drivers behind their adoption of AI-powered work optimization.

“We are excited about the opportunity to partner with HuLoop,” said Brandt Downing, Chief Operations Officer, at First Farmers Bank & Trust, with locations in Indiana and Illinois, who added, “Our goal is to increase efficiency across multiple departments, automate manual tasks, free up our employees to handle more complex tasks, and improve customer service.”

“By now, everyone realizes they need to lean into AI to drive efficiency. In community banking, limited financial and staff resources make this a significant challenge,” said Chad Hill, Chief Systems and Solutions Officer at Citizens State Bank of La Crosse, Wisconsin. “We selected HuLoop because they fit our customer-centric culture and bring practical use cases we can stand up quickly.”

Hill also noted that the bank uses CSI as its core banking software provider, adding, “there is a growing number of other CSI banks utilizing HuLoop, which creates the potential for collaboration among non-competitors.”

About HuLoop Automation

HuLoop Automation, based in Auburn, California, provides an AI-based work optimization platform that helps banks, credit unions, retailers and other organizations streamline operations, eliminate repetitive work and accelerate outcomes without expanding headcount at the same rate. Guided by its Human-in-the-Loop ethos, HuLoop's unified platform includes Productivity Discovery, Work Orchestration, Process Automation, Content Processing, QuickApp Builder and Test Automation. These capabilities enable organizations to identify inefficiencies, digitize workflows, validate outcomes and continuously measure impact. Learn more at www.huloop.ai.