Clutch Launches New Customer Hub in Halifax

Canada’s leading online car retailer further expands its physical footprint to bring greater accessibility, transparency, and convenience to Halifax customers

HALIFAX, Nova Scotia--(BUSINESS WIRE)--Clutch, Canada’s fastest-growing online used car retailer, announces the opening of a new Customer Hub in Halifax, Nova Scotia. This opening marks another significant milestone in Clutch’s mission to make buying and selling pre-owned cars easier, more convenient, and more accessible for all Canadians.

To celebrate the grand opening of the Halifax Customer Hub, located at 219 Hobson Lake Drive, Clutch will have refreshments and goodies available for anyone who stops by on Wednesday, July 29th, from 2 to 4 PM.

Clutch’s Customer Hub will be a pickup and drop-off point for Halifax customers who opt to buy or sell a used vehicle through Clutch.ca. The 11,000 sq. ft., 3-acre Halifax Customer Hub marks the third physical location that Clutch has opened this year, including British Columbia and Ottawa. As Clutch continues to grow, these hubs will play a crucial role in complementing the digital-first model, offering both convenience and human connection.

“Opening our new Halifax Customer Hub is an exciting milestone as we continue expanding our presence across Canada,” says Dan Park, CEO of Clutch. “We’ve seen how valuable physical locations are in giving customers more choice, whether they want to complete everything online or connect with our team in-person.”

“Our Customer Hubs are designed to complement Clutch’s digital-first experience by giving customers another way to engage with us,” says Stephen Seibel, Founder of Clutch. “Whether someone is picking up a vehicle, selling their current one, or looking for guidance through the process, the Halifax team will provide the same seamless, customer-first experience that has helped us grow across the country.”

Services Offered Include:

• Convenient Pick-Up and Drop-Off: This location will serve as a centralized hub for customers to pick up or drop off vehicles purchased or sold through Clutch.ca, streamlining the handoff experience.
• On-Site Support from Clutch Experts: Friendly, knowledgeable Clutch experts will be available on-site to facilitate vehicle hand-offs and ensure a smooth, seamless experience.
• Guided Digital Shopping: Customers can browse Clutch’s full online inventory using dedicated in-store computers, with staff available to assist in navigating listings, comparing vehicles, and answering any product-related questions.
• Supported Real Offers: Clutch experts are available to help customers list their car online and get a real offer based on its value within 2 minutes.
• Customer Education and Guidance: Clutch experts will provide in-person guidance on the digital car-buying or selling process.

For more information, visit clutch.ca or stop by the grand opening on Wednesday, July 29 from 2 - 4 PM.

About Clutch:

Founded in 2016, Clutch is Canada’s leading online retailer for pre-owned vehicles. Clutch aims to provide an incredible car buying experience for its customers by bringing a best-in-class e-commerce experience to the Canadian pre-owned car industry. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles at low prices and access an end-to-end online purchase experience which includes financing, insurance, and seamless home delivery. Clutch ensures complete peace of mind with each car being backed with a standard 10-day money back guarantee and 210-point inspection. Clutch is headquartered in Toronto and services Ontario and Nova Scotia, with sell-side services also available in British Columbia.

To learn more about Clutch visit clutch.ca. Read more on our blog here.