ChristianaCare Advances Epic Electronic Health Record Implementation Ahead of October 3, 2026 Go-Live

Training, readiness and new patient-facing tools support a safer, more connected care experience

WILMINGTON, Del.--(BUSINESS WIRE)--ChristianaCare is transforming its approach to healthcare delivery by implementing Epic, one of the nation’s most widely used electronic health record (EHR) platforms, by bringing clinical information, care team workflows and patient-facing tools into a more connected digital environment. Epic supports safer, more coordinated care by making information easier to access across settings, reducing duplication and strengthening continuity. For patients, Epic’s secure online patient portal, MyChart makes it easier to view health information, communicate with care teams, manage appointments and receive care when and where they need it.

With less than three months remaining until go-live, ChristianaCare is advancing the final stage of its Epic implementation, scheduled to launch on October 3, 2026. The work brings together caregiver training, operational readiness and new patient-facing digital tools to support safe, coordinated care during the transition and beyond.

“As we move into the final months before go-live, our focus is on preparing our caregivers through a training model that combines convenient on-demand learning with live, role-based instruction,” said Ric Cuming, Ed.D., MSN, RN, NEA-BC, FAAN, chief operating officer at ChristianaCare. “We are taking a deliberate approach to help protect patient safety and maintain continuity of care, including readiness checks designed to ensure caregivers complete required training before they use the new system.”

In the weeks ahead, ChristianaCare will continue working closely with clinical teams, staff and community partners on role-based training, practice scenarios, workflow validation and go-live support. This readiness work is designed to help caregivers use the new system confidently while minimizing time away from patients.

For patients, those preparations will support a transition to ChristianaCare MyChart, which will provide secure online access to items such as test results and visit summaries, appointment scheduling and care team messaging. MyChart also supports convenient services such as eCheck-in, prescription refill requests and online bill pay, helping patients manage many health care tasks from a phone, tablet or computer.

Together, the training and patient-facing tools reflect the same goal: helping caregivers have the information they need and helping patients stay more connected to their care.

What to Expect

As go-live approaches, patients should continue to keep appointments as scheduled unless contacted directly by ChristianaCare with any updates. Behind the scenes, the move to Epic is designed to make care more connected when patients need services outside their usual ChristianaCare setting.

With Epic’s Care Everywhere feature, participating providers can securely access and share relevant health information across Epic health systems when patients receive care away from home. When ChristianaCare is live on Epic, all Delaware health systems—and many more regionally across Pennsylvania, New Jersey and Maryland—will be on Epic as well, making it even easier for patients to receive care across the region with their information available to support timely, coordinated treatment.

For more information about the Epic implementation at ChristianaCare, please visit www.christianacare.org/us/en/patient-portal/MyChart.

About ChristianaCare

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, and innovating to make high-quality care more accessible, equitable and affordable. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, five hospitals (1,450 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute and 10-bed neighborhood hospitals in West Grove and Aston, PA.

ChristianaCare is nationally recognized as a great place to work. ChristianaCare is rated by Newsweek as one of the World’s Best Hospitals and is continually ranked among the best in the U.S. in national quality and safety ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.