Convey appoints Jim Hansen as Chief Product Officer and Britta Hormann as Chief of Staff to strengthen executive leadership team

Leadership appointments strengthen executive team to accelerate innovation, operational excellence, and the next phase of growth for Convey's Engagement Operating System.

DENVER--(BUSINESS WIRE)--Convey, the engagement operating system for utilities and regulated industries, today announced the appointments of Jim Hansen as Chief Product Officer and Britta Hormann as Chief of Staff, further strengthening the company's executive leadership team as it continues to scale its business and accelerate innovation.

As Chief Product Officer, Hansen will lead Convey's product organization, driving product strategy, and roadmap execution across the company’s product and solution portfolio.

Hansen brings decades of experience building and scaling enterprise software products. He has a strong track record of delivering innovative, customer-centric solutions across SaaS and cloud-based platforms, with deep expertise spanning product management, product strategy, and cross-functional leadership.

Hansen will oversee Convey’s full product organization, including product management, product design, and product strategy. His leadership will drive continued investment in Convey’s product capabilities, enabling deeper automation, smarter workflows, and more personalized customer engagement for utilities and regulated industries. Prior to joining Convey, Hansen served as Chief Product Officer at Advantive, where he led product strategy across a portfolio of distribution and manufacturing software solutions. He previously held senior product leadership roles at SolarWinds, AlienVault, and Splunk, and holds a B.S. in Computer Science from the University of California, Irvine.

“I’m thrilled to join Convey at such a pivotal moment,” said Hansen. “The company has built an impressive foundation, strong customer relationships, and has clear market momentum. I look forward to working with the team to continue innovating on the technology, strengthen partnerships, and deliver even greater value to our customers.”

As Chief of Staff, Britta Hormann will work across the executive team to improve strategic planning, operational execution, and cross-functional alignment, helping ensure the company continues to scale efficiently while delivering its long-term vision.

Hormann brings nearly 15 years of experience in private equity-backed B2B software, with a proven track record of cross-functional leadership, scaling operations, and driving growth. Prior to Convey, she held Chief of Staff roles at Mitratech, ST6 Partners, and Red Canary, where she led strategic transformations, supported M&A integration, and established executive operating rhythms to improve alignment and execution.

"I'm excited to join Convey during such an important stage of its growth," said Hormann. "The company has a strong vision, an exceptional leadership team, and tremendous momentum. I look forward to helping the organization align around its strategic priorities and enabling teams across the business to execute at the highest level."

"Jim and Britta join Convey at an exciting time for the business," said Maulik Datanwala, Chief Executive Officer of Convey. "We are coming off a great first half in 2026, with accelerated momentum across our financial and product goals, and meaningful progress against our key strategic objectives. As we continue our journey, strengthening our leadership team is essential to scaling the business. Jim's product leadership and Britta's operational expertise will help us execute with greater focus, speed, and innovation as we enter our next phase of growth."

Convey continues to invest in its leadership and capabilities as it builds its strong market position and drives sustained growth in the utility sector and regulated industries. Visit goconvey.com to learn more.

About Convey

Convey is the engagement operating system for Utilities and regulated industries, delivering intelligent customer workflows that transform compliance into seamless, human-centered experiences. Purpose-built for complex environments, Convey enables timely, accurate, and personalized communication during critical moments, helping organizations reduce costs, mitigate compliance risk, and strengthen customer trust at scale. Convey is a portfolio company of OceanSound Partners and Energy Impact Partners. For more information, please visit goconvey.com.