ComEd Crews Working to Restore Power Following Thursday Storms

Customers in the western suburbs asked to conserve energy until 8:00 PM on Friday

CHICAGO--(BUSINESS WIRE)--Following work to maintain the grid during three days of extreme heat, ComEd crews are restoring power to customers impacted by severe storms that moved through northern Illinois Thursday night. The storms had heavy rain, lightning and wind gusts in excess of 50 miles per hour. Since the storms began, more than 45,000 customers have been restored. 10,400 customers remain out of power.

Additional severe weather is possible on Friday and through the holiday weekend, with high temperatures in the 90s expected on Friday. Prolonged extreme heat across northern Illinois continues to place significant stress on our electric system, and we are deploying every available resource to maintain reliable service, including using generators to help ease strain on the grid.

ComEd has previously asked customers in the suburbs and city neighborhoods to conserve energy after repairs to the substation were needed due in part to the extreme heat. That conservation request continues until 8:00 PM Friday.

“We have had our Emergency Operation Center open since Tuesday while we made repairs to a substation impacted by the extreme heat in the western suburbs,” said David Perez, executive vice president and COO of ComEd. “We will continue to monitor the grid and work quickly and safely to restore customers impacted by last night’s storms.”

Public safety is paramount, and ComEd encourages customers to take the following precautions:

• If a downed power line is spotted, please immediately call ComEd at 1-800-EDISON1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
• Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
• In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment, and the perimeter of the work zone may be hazardous.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on X @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).

With ComEd’s new Outage Tracker, customers can report outages, check estimated time of restoration, view crew status updates, and explore our outage map. Visit ComEd.com/OutageTracker.

ComEd’s mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/app.

ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 company and one of the nation’s largest utility companies, serving nearly 11 million electricity and natural gas customers. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information, visit ComEd.com, and connect with the company on Facebook, Instagram, LinkedIn, X and YouTube.