ReSource Pro Completes Acquisition of Flow Specialty’s AI Technology and Team, Appoints Founder Sivan Iram to Lead AI Factory

This deal brings specialized agentic AI engineering expertise and startup speed into ReSource Pro’s operations, accelerating its path toward a hybrid human expert + AI delivery model for the insurance industry.

NEW YORK--(BUSINESS WIRE)--ReSource Pro, a leading strategic technology and operations partner for the insurance industry, today announced the acquisition and integration of the technology, intellectual property, and core team from Flow Specialty, an AI-focused wholesale insurance brokerage.

Flow Specialty co-founder and CEO Sivan Iram will join ReSource Pro to lead its AI Factory, the company’s dedicated unit for developing and delivering managed agentic services and solutions for clients across the insurance industry.

The deal brings 10 people from Flow Specialty into ReSource Pro, including co-founders Naor Rosenberg, who will serve as the AI Factory’s technical lead, and Amit Ben Natan, who will lead product development for the unit. Rosenberg previously held senior engineering leadership roles at a leading technology company in Israel. Ben Natan worked in product development at Google prior to co-founding Flow. In addition to the co-founders, several key members of the technology team at Flow Specialty will be joining ReSource Pro to execute our vision in the AI Factory.

From Brokerage to AI-Enabled Outsourcing

Flow Specialty was founded with a vision of using AI to automate the work of specialty insurance brokerage. Over more than four years, the company built what its team describes as an AI broker: an agentic system capable of handling quote, bind, and issue workflows end-to-end. In 2024, Flow’s AI system passed the RPLU certification exam becoming the first AI system to achieve the designation.

Rather than continue as a standalone brokerage, Flow pivoted its model to focus on delivering AI-enabled outsourcing services, a direction that made it a natural fit for ReSource Pro's vision of helping insurance organizations operationalize AI through managed agentic services and outcome-based delivery.

“What we built at Flow, we can now expand across every function within ReSource Pro,” said Iram. “The AI Factory’s mandate is to help the company transition into a hybrid model, where AI handles the repetitive and high-volume work, and people apply their judgment, relationships, and expertise where it matters most.”

Building the AI Factory

The AI Factory serves as Resource Pro’s foundation for managed agentic services across ReSource Pro’s insurance solutions portfolio, helping clients increase productivity, accelerate operational performance, and scale more effectively through a hybrid delivery model that combines AI-driven execution with human expertise and oversight.

“ReSource Pro has been building toward a future where AI and human expertise work together in service of better client outcomes,” said Dan Epstein, CEO of ReSource Pro. “Sivan and his team have spent years building exactly that, not as a concept, but in production, in one of the most complex areas of insurance. Bringing their capabilities into our AI Factory is a meaningful step in that direction.”

This deal helps speed up the shift in how work gets done by embedding a team of proven insurance-focused AI engineers into a company that understands the complexity of industry operations, has strong client relationships, and the ability to deliver solutions at scale.

For more information about ReSource Pro visit: https://resourcepro.com

About ReSource Pro

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on for insurance workflow optimization, data and technology services, and strategic operating model transformation. Serving 3,200+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is at the forefront of transforming insurance operations with managed agentic services to help its clients achieve measurable business outcomes at scale.

ReSource Pro has maintained a 96%+ client retention rate for more than a decade and is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among just eight organizations to achieve that level of repeat recognition in the list's 40+ year history. Learn more at resourcepro.com.