75% of Financial Institutions Enter Receivables Modernization Window

-Datos Insights research highlights how receivables priorities are shifting from cost reduction to revenue defense-

NEW YORK--(BUSINESS WIRE)--CheckAlt, a leader in integrated receivables and payment processing solutions, today released a new research report conducted by Datos Insights examining receivables and payment technology trends among financial institutions (FIs). The research found that 75% of FIs are actively evaluating or planning to evaluate receivables and payment technology within the next 18 months, highlighting a significant modernization window driven by operational complexity, integration requirements, and evolving commercial client expectations. The CheckAlt-commissioned study draws on a Q1 to Q2 2026 survey of senior decision-makers at U.S. banks and credit unions with $30 billion or less in assets.

“The data shows a concentrated evaluation window for receivables and payment processing technology,” said Benjamin Nestor, Strategic Advisor, Commercial Banking & Payments at Datos Insights. “For banks and credit unions, the decision is increasingly tied to commercial client expectations, operational efficiency, revenue opportunity, and the practical realities of integration and execution. Institutions still defining their path forward should use this window to clarify priorities, assess vendor options, and understand the resources and requirements needed for success.”

As businesses increasingly demand greater visibility, faster access to information, and more streamlined payment workflows, FIs are looking for ways to update receivables without disrupting existing operations. That need is showing up in investment plans. The research found that 67% of FIs plan to increase technology spending related to receivables and payment processing, underscoring the growing strategic importance of these functions.

“Receivables and payment processing decisions are becoming more strategic for banks and credit unions,” said Patrick Law, president and CEO of CheckAlt. “We worked with Datos Insights to better understand what is driving those decisions and where financial institutions are focusing their attention. The findings reinforce that modernization is no longer only about operational efficiency. It is increasingly tied to how institutions retain commercial clients, compete for treasury relationships, and support long-term revenue growth.”

That strategic shift is also changing what financial institutions look for in a provider. When evaluating receivables and payment technology providers, 80% of FIs ranked seamless core integration as the most important factor, since it supports visibility, reconciliation, workflow coordination, and successful deployment. At the same time, nearly 60% cited competing IT priorities as a primary barrier to modernization, underscoring the importance of implementation approaches that account for existing technology priorities and internal resource constraints.

The business implications extend beyond operational efficiency. The research also found that 88% of FIs believe stronger receivables and payment capabilities could support commercial banking revenue growth, while nearly 30% identified loss of commercial clients to competitors with stronger capabilities as the primary risk of stalled efforts.

“The next 18 months represent an important planning window for financial institutions evaluating how receivables can support commercial client relationships, treasury growth, and long-term revenue strategy,” said Jason Schwabline, chief commercial officer at CheckAlt. “The decisions made during this period will shape how institutions compete for commercial business in the years ahead.”

The full report, The 18-Month Receivables Window: What Financial Institutions Must Decide Now, which examines evaluation timing, technology spending plans, vendor selection criteria, integration priorities, revenue opportunities, operational challenges, and implementation barriers, is available at https://hubs.ly/Q04m80Jn0.

About CheckAlt

CheckAlt helps financial institutions, fintechs, and businesses simplify receivables and payment processing across paper and digital channels. Its solutions include traditional lockbox, electronic lockbox, online payments, remote deposit capture, and related capabilities that help organizations process inbound payments more efficiently and securely. Through its single platform for receivables and payment processing, CheckAlt delivers centralized access to its solutions, helping clients improve visibility across inbound payment channels, reduce manual work, and manage payment operations more efficiently.

For more information, visit www.checkalt.com and follow CheckAlt on LinkedIn.