AM Best to Hold Analytical Briefing on How Insurers Are Using Artificial Intelligence

OLDWICK, N.J.--(BUSINESS WIRE)--AM Best will hold an analytical briefing on the state of artificial intelligence (AI) use in the insurance industry and what the future holds, based on a recent AM Best survey, scheduled for Thursday, July 16, 2026, at 2:00 p.m. EDT.

The briefing will explore how AI is reshaping the insurance industry, drawing on a Best’s Special Report that revealed survey results of more than 150 insurers and MGAs on their AI usage and plans. Panelists for the event include industry executives, innovation leaders and AM Best analysts discussing adoption trends, operational impact, regulatory considerations and the future of AI-enabled underwriting and claims.

Joining the panel discussion will be Aman Gour, CEO, FurtherAI; Josh Hershman, insurance commissioner, Connecticut; Chetan Kandhari, senior vice president, chief AI and digital transformation officer, Nationwide; and Kaitlin Piasecki, industry research analyst, AM Best. Sridhar Manyem, senior director, Industry Research and Analytics, AM Best, will moderate.

Topics will include:

• Key findings from the AM Best’s AI survey
• How insurers are using AI to improve underwriting, claims, and customer experience
• Emerging risks and governance challenges around AI adoption.
• What insurers, reinsurers and rating agencies expect from AI over the next three to five years

For more information and to register for the virtual briefing, please visit here.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

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