Pega Industry Awards Honor Outstanding Innovations Driving Enterprise Transformation

PegaWorld's annual awards ceremony recognizes clients using Pega solutions to deliver impactful business outcomes

LAS VEGAS--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), the enterprise AI software company for mission-critical work today, announced the recipients of the 2026 Pega Industry Awards at its annual PegaWorld® user conference.

The Pega Industry Awards celebrate organizations and individuals harnessing Pega’s technology, including Pega Blueprint AI™, the company’s generative AI-powered application design tool to drive enterprise transformation, moving beyond AI experimentation to deliver impactful predictable outcomes and elevate customer engagement. This year’s program recognizes excellence across three core categories:

• The Visionary Award, honoring individuals who are leading change and redefining what’s possible within their organizations
• The Innovation Award, recognizing clients who are using Pega to deliver transformative, industry-shaping solutions through AI-powered decisioning and workflow orchestration
• The Impact Award, celebrating organizations achieving measurable, scalable business outcomes and customer value through Pega

This year also marks the introduction of the Honorary Award, presented to Christian Nelissen in recognition of his leadership delivering multiple successful digital transformation initiatives at NatWest, National Australia Bank, TD Bank, and Commonwealth Bank of Australia with Pega at the core of these transformations.

The Honorary Award recipient is:

• Christian Nelissen, executive strategic programmes, National Australia Bank

The Visionary Award recipients are:

• Nanci Murello, director of personalization, consumer group, Verizon Communications
• Travis McLaren, head of identity, trust and data products, Verizon Communications
• Jim Pedersen, principle strategist, AI integration and product design, Wells Fargo
• Stefan Latuski, chief information officer, Bundesagentur für Arbeit, and chief executive officer, IT-Systemhaus
• Ghanshyam Kumar, IT principal, Evernorth
• Lyudmila Mishra, senior executive vice president of technology, The Hartford
• Luis Izarra, senior manager, North American quality platform, Toyota Motor North America

The Innovation Award recipients are:

• Proximus
• Columbia Sportswear Company
• Lloyds Banking Group
• Department of Veterans Affairs
• enGen, a wholly owned subsidiary of Highmark Health
• UNIQA Österreich Versicherungen AG
• PACCAR

The Impact Award winners are:

• Axtel
• Booking.com
• Citi
• Water NSW
• Prime Therapeutics
• Zurich
• Ford Motor Company

The industry awards were announced during the annual PegaWorld® conference at the MGM Grand in Las Vegas this week. The conference brings together industry experts and enterprise leaders to help attendees move beyond AI experimentation and reimagine their technology strategies delivering predictable, scalable outcomes while responsibly accelerating productivity, driving innovation, and optimizing customer interactions. For more information, please visit: http://www.pegaworld.com/.

Quotes & Commentary:
"As enterprises look to AI to deliver measurable improvements in how they serve customers and run their operations, it's critical to move beyond experimentation and focus on outcomes that are predictable, scalable, and sustainable," said Marc Andrews, global managing director, industry markets, Pega. "These recognitions reflect how our clients are leveraging Pega to orchestrate workflows, decisions, and AI to drive real transformation by reducing processing times, improving decision accuracy, and delivering measurable business outcomes at scale."

About Pega
Pega delivers the platform to reimagine, run, and evolve the processes and decisions an enterprise can't afford to get wrong. We combine AI with proven architecture to keep mission-critical operations governed, scalable, and continuously adaptable. Since 1983, the world's largest organizations have trusted Pega to turn transformation ambition into durable results. Learn more at pega.com.

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