ISC Hires Michael Ferber as Chief Operating Officer

Ferber to lead scalable, tech-enabled platforms and transformation initiatives to drive growth and streamline operations

CARLSBAD, Calif.--(BUSINESS WIRE)--Integrated Specialty Coverages (ISC), a leading MGA, today announced the appointment of Michael Ferber as Chief Operating Officer. Ferber, based in Colorado, will lead ISC's technology, platform, data, and customer-facing operations, and is responsible for building the enterprise operating model that supports the company's continued growth and operational scale.

In this role, Ferber is accountable for the consistency, quality, and speed with which ISC delivers across its business units, aligning people, process, and technology to scale execution as the company grows organically and through acquisition.

Ferber brings more than 30 years of operational and technology leadership, most recently at Marsh McLennan. As President of Victor Small Business (formerly Dovetail), he led significant growth in net operating income, drove substantial reductions in operating expenses, and launched Marsh's first customer-facing AI capability. Previously, as Chief Information Officer at ICAT, he led the operational and technology turnaround of the MGA, dramatically improved Net Promoter Score, and delivered a first-of-its-kind digital experience in commercial catastrophe insurance.

"We're building something differentiated at ISC, and Mike's leadership will help accelerate that vision," said Matt Grossberg, CEO of ISC. "He brings the operational discipline, technology depth, and integration experience to scale our platform, advance our AI strategy, and position us for long-term growth."

"I've spent 30 years proving that technology and operational discipline, done right, create real business value," said Ferber. "ISC is the right place to do that again."

About Integrated Specialty Coverages

Integrated Specialty Coverages (ISC) is a leading, multi-line program administrator and MGA dedicated to underwriting excellence, client service, and customer experience. ISC has built an end-to-end insurance platform that connects a broad network of insurance markets and distribution channels with proprietary data analytics capabilities, using sophisticated technology to transform how complex programs are underwritten and operated. ISC's strategy combines strategic M&A, data-driven decision-making, and an innovative delivery approach to give partners high-quality service, competitive commissions, and creative product options across any line or class of business. Learn more at https://iscmga.com/.