Documo Recognized with Pinnacle Award for Best Use of AI in Healthcare

WILMINGTON, Del.--(BUSINESS WIRE)--Documo, the leader in secure cloud fax and intelligent document processing, has been named a winner of the 2026 Pinnacle Awards for Healthcare, being selected as a Platinum honoree for Best Use of AI in Healthcare for its Intelligent Document Processing platform.

Documo’s IDP AI is designed to alleviate the administrative complexity and manual work that unstructured documents create for healthcare organizations. Its AI model is designed to extract any data out of a medical document. With Documo’s IDP, healthcare organizations move from fax clutter to AI-driven workflows and can cut manual processing time by 50%, from minutes to seconds. When paired with Documo’s HIPAA-compliant cloud fax, IDP automatically processes inbound faxed documents, extracting data and routing it into healthcare systems—eliminating manual fax handling entirely. Documo’s IDP platform is designed for regulated healthcare environments, with security controls that support HIPAA-compliant handling of sensitive patient information.

“We’re extremely honored to be recognized by the Pinnacle Awards as the Platinum honoree for Best Use of AI in Healthcare,” said Denis Whelan, CEO of Documo. “Reducing the signal to noise ratio issues in healthcare communications is critical to drive administrative efficiency and patient outcomes. With IDP, we’re seeing document turnaround times improve by 50% to 70%.”

The Pinnacle Awards is an esteemed annual awards program dedicated to recognizing and celebrating outstanding achievements across various industries. Its mission is to honor companies, products, and individuals that have demonstrated exceptional innovation, creativity, and impact in their fields. Each year, nominees are evaluated by industry experts, media professionals, and consultants who ensure that only the most deserving candidates receive recognition.

About Documo

Documo helps healthcare organizations eliminate the burden of manual faxing with cloud-based, HIPAA-compliant fax and intelligent automation. By combining secure delivery with AI-powered document processing, Documo reduces administrative delays, eases staff burnout, and improves care coordination — so providers can spend more time on patients, not paperwork. Learn more at documo.com.

About the Pinnacle Awards

The Pinnacle Awards is a premier global awards program recognizing outstanding achievements across industries including healthcare, technology, business, and artificial intelligence. With a modern approach to recognition, the program honors excellence through its distinctive Platinum, Diamond, and Emerald award tiers. To learn more about the Pinnacle Awards and view all winners, visit: www.pinnacle-award.com