SUPERAGENT AI Launches Platform 2.0, Integrating Telephony, SMS, Email, and AI Agents

The release integrates ACORD quoting, carrier-registered telephony, owned email deliverability, and pre-built workflows into one autonomous platform.

SAN FRANCISCO--(BUSINESS WIRE)--SUPERAGENT AI, Inc. today announced the general availability of SUPERAGENT 2.0, transitioning the software into a unified autonomous workforce for independent insurance agencies. Developed over Q1 2026, the release introduces five core pillars: unified AI agents, managed telephony, automated email deliverability, real-time quoting, and pre-built revenue workflows.

"With SUPERAGENT 2.0, we are shifting from providing a standalone AI tool to delivering a complete, autonomous workforce platform," said Vlada Lotkina, CEO of SUPERAGENT AI. "Agencies no longer need to bolt AI onto legacy systems. They can now provision compliant phone numbers, warm email domains, and deploy autonomous quoting within a single, unified environment."

The Five Pillars of SUPERAGENT 2.0

• Unified AI Agents & Quality Scoring: The architecture handles inbound routing, outbound campaigns, renewals, and training. Conversations are graded using a FICO-inspired Quality Score engine, alongside automatic cross-sell detection.
• Real-Time ACORD Quoting: AI agents generate bound-ready ACORD 80 and 90 applications from phone conversations, utilizing EZLynx integrations to apply state-specific logic in real-time.
• Managed Telephony: Agencies can purchase and provision phone numbers in-platform. It manages Twilio A2P brand registration and A-level SHAKEN/STIR attestation for verified outbound calls.
• Email Deliverability Suite: Includes one-click domain provisioning, automated sender warming, and threaded campaign inboxes. It natively enforces CAN-SPAM, TCPA, and Do-Not-Call (DNC) compliance.
• Battle-Tested Workflows: Pre-built templates enable instant deployment of automated sequences for speed-to-lead, win-backs, cross-sells, and renewals.

Industry Impact: Early adopters use the platform to replace disparate dialers, simulators, and quoting assistants.

"SUPERAGENT 2.0 allows me to focus my communication efforts with clients and prospects on money-generating activities," said Andrew McGinnis, owner of McGinnis Insurance Services. "The AI agents allow us to increase our inbound and outbound communications without adding hours to my team's day, giving them the ability to focus on tasks that directly drive our agency's growth."

The update also adds calendar integrations for Google, Outlook, Cal.com, and Calendly.com lead handling.

Availability: SUPERAGENT 2.0 is available immediately via organization dashboards.

About: SUPERAGENT AI is the top unified autonomous platform for insurance agencies, unifying voice, email, quoting, training, and coaching.