Box Launches Box Automate to Orchestrate Agentic Workflows

Generally available today, Box Automate unleashes AI across the enterprise by supporting a safe, trusted and consistent workflow platform

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Box, Inc. (NYSE:BOX), the leading Intelligent Content Management (ICM) platform, today announced the general availability of Box Automate, a workflow automation solution centered around content and built to accelerate business outcomes across the enterprise with AI. Box Automate dynamically routes work across people, Box Agents, and enterprise systems, driving end-to-end automation to replace fragmented workstreams and unlock enterprise productivity at scale. Built natively on the Box platform, Automate works across Box’s products including Box AI, Box Extract, Box Apps, Box Sign, Box Hubs, Box DocGen and more. Now, enterprises can automate their content-based processes for the AI era, all within the security of Box.

"Today, industries are seeing the biggest AI ROI come from automation," said Aaron Levie, Co-founder and CEO of Box. "For enterprises, this means completing in minutes what once took days, with greater accuracy and zero compromise on security - reclaiming the hours lost to previously manual and repetitive work. With Box Automate, customers can access Box’s entire AI ecosystem to create new content-driven processes that completely reimagine how work gets done. Every individual now has the opportunity to seamlessly drive efficiency at scale."

"We're excited about the potential of Box Automate to transform our onboarding process,” said Evelyn Ngai, Head of GRC, Samsung, “It has the potential to make our onboarding workflow far more scalable by processing documents from Greenhouse, Workday, and new hire documents, extracting metadata we choose, and sending it to Box DocGen to generate personalized documents for new employees at scale. Additionally, by leveraging Box Automate's capabilities, we can programmatically trigger workflows based on the extracted metadata, automating task assignments to different teams and streamlining our overall onboarding process."

Available Today: Box Automate

Box Automate transforms how enterprises work by treating content as the system of record, enabling workflows to trigger on document state, metadata, and AI-derived insights rather than relying only on structured fields or manual handoffs. Unlike traditional tools that treat content as static inputs, Box Automate takes action when files are updated and deploys secure AI agents at scale to streamline repetitive and manual tasks.

With no code required, Box Automate’s intuitive and easy to use drag and drop builder enables customers to quickly design and deploy automations, while ensuring human oversight for critical decisions and AI output verification.

Users can also create customized agents in Box AI Studio, leveraging Box AI, Box Agent, and Box Extract, that are easily deployed across Box’s secure ecosystem. Additionally, as leading models from OpenAI, Anthropic, and Google advance, improvements carry forward automatically, saving time and enabling workflows to get smarter without requiring process rebuilds.

With the power of Box Automate:

• HR teams can drive employee onboarding by validating documents, extracting key insights, and generating personalized candidate documents to support new employees;
• Finance teams can streamline invoice management by aggregating and synthesizing data from multiple documents and routing for multi-level approval;
• Legal teams can drive contract intelligence by automating high-volume contract workflows, such as helping to assess risk scores, extracting metadata and routing documents for approvals;
• Loan officers can conduct loan processing and underwriting tasks such as checking new applications for accuracy, flagging potential risks, and cross-checking application forms against supporting documents like passports, driver’s licenses, and pay slips;
• Federal research agencies can perform operational risk assessments by extracting metadata to manage policy documents, technical reports, and datasets, ensuring compliance, transparency, and controlled access.

“Box’s latest announcements underscore the increasing role of its Intelligent Content Management platform in enterprise automation,” said Alan Pelz-Sharpe, founder of Deep Analysis. “Box Automate introduces no-code workflows that route work across people and AI agents, making it easier to reduce manual, repetitive tasks at scale. Together with Box Extract and Box Agent, it strengthens Box’s platform for practical, day-to-day automation.”

Availability

Box Automate is now generally available for all business accounts with access to features scaling by tier:

• Business and Business Plus: Access to file and folder automation, including e-signature events.
• Enterprise and Enterprise Plus: Access to metadata-powered workflows and complex logic.
• Enterprise Advanced: Access to the full suite of agentic workflow automation features.

To learn more visit the Box Blog and register for Content + AI Summit on May 20 to see Box Automate in action.

About Box

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more. And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.