Outreach Launches Omni, Reimagining How Revenue Teams Execute with AI Agents

Introducing Outreach Omni, a universal conversational agent, AI Topics Explorer, Agent Studio, and coaching automation to scale top-performer behaviors across revenue teams

SEATTLE--(BUSINESS WIRE)--Outreach, the agentic AI platform for revenue teams, has announced its Spring 2026 product release, furthering its leadership in agentic AI for revenue orchestration, with revolutionary features including Outreach Omni, Agent Studio, new AI agents and expanded capabilities of its platform.

With the product release, the company also rebranded its website to Outreach.ai to reflect its AI-native platform that was built from the ground up to support agentic AI.

In today’s AI economy, people and AI agents work side by side, each bringing skills the other lacks, and making the other better. This release advances three principles at the core of the Outreach platform: AI that acts as a teammate, AI that scales the skills of top performers across every rep, and AI that operates under the control revenue leaders require to trust it with their most important work. These additions make Outreach the complete agentic platform of choice for thousands of revenue teams at leading enterprises around the world.

“Revenue teams are entering a new era. Autonomous agents handle the execution, and conversation is the new front door for everything that requires human judgment,” said Nithya Lakshmanan, Chief Product Officer at Outreach. “Outreach Omni is that conversational agent interface, delivering any insight, any action, any workflow through chat, no clicks required. Our spring release brings more agentic innovations like Agent Studio to build your custom agents. This is the shift from doing the work to orchestrating it.”

AI That Acts as a Teammate

Outreach Omni, a universal conversational agent for your entire revenue org, is more than a simple chat bot. Omni has been designed to turn insights into action in every stage of the deal cycle. Whether you’re a seller preparing for a call, a manager spotting risk, or a leader asking what’s happening across the business - ask a question, dig deeper with follow-ups, send emails to address objections, within the same conversation. Omni doesn’t just pull insights - it’s the hero teammate everyone wants. Omni is available in Slack and Mobile App as well.

The vision for Omni is clear; supercharging sellers at scale. In forthcoming iterations, more actions will be enabled in Omni. Revenue teams can also turn conversational workflows into scheduled personal agents.

AI Leaders Can Trust

Scaling AI across a revenue organization only works if leaders trust it. Agent Studio is your RevOps team’s new must have feature. With Agent Studio, Rev Ops can build and schedule custom agents tuned to the needs of their team and scale fast. A visual canvas with ready-to-run workflow templates, Agent Studio allows teams to deploy specialized agents in minutes.

Outreach Knowledge ensures AI responses stay grounded in company-approved content such as product and messaging documents. Smart Account Assist and Personalization Agent now reference Knowledge as the single source of truth to ensure cross-company alignment when generating responses and messaging.

AI That Scales What Works

This release removes busy work for sellers: Meeting Prep Agent briefs reps and leaders before meetings, cutting prep time; Deal Agent sends AI-suggested deal-field updates to Slack so reps can accept or edit without leaving their workflow; and Deal Alerts flag risks, like drops in engagement or changed deal attributes, so sellers can act before a deal slips.

For revenue leaders, the release surfaces winning behaviors to replicate at scale: AI Topics Explorer analyzes conversations across accounts and teams to identify trends in products, competitors, pitches, and objections; Outcomes Report links engagement and deal attributes to win rates to create repeatable playbooks; and Smart Kaia Coach auto-scores rep skills across meetings so every rep gets consistent coaching without managers reviewing every call.

Together, these capabilities give leaders something they have never had before: a systematic way to identify what their best reps do differently and scale those actions across the entire team.

The Spring 2026 release further advances revenue orchestration from insight to execution. Built from the ground up, Outreach’s agentic AI platform lets sellers, leaders, and RevOps work alongside AI agents that act, learn, and elevate team performance. For a complete overview of the Spring 2026 release, visit https://www.outreach.ai/product-updates.

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. To learn more, please visit www.outreach.ai.