FUJIFILM North America Corporation Empowers Print Providers with New CAST Self-Service Program

Program focuses on “More uptime. Fewer service calls.” through tiered operator certification for the REVORIA PRESS™ Series

HANOVER PARK, Ill.--(BUSINESS WIRE)--FUJIFILM North America Corporation, Business Innovation Division, today announced the launch of the FUJIFILM Customer Advantage Service Training (CAST), a scalable self-service program that is designed to empower print providers to maintain peak performance of their REVORIA PRESS™ units every day. CAST provides press owners and/or operators with specialized training and education to handle approved routine maintenance and select part replacement directly, ensuring more uptime and better operational control.

Developed for environments where uptime matters, the CAST program provides a structured, hands-on learning experience conducted directly at each customer’s facility. With three certification levels of training – Basic, Intermediate and Advanced - the program is designed to progressively train up to two certified operators per unit and enable them to respond immediately to routine service needs and, depending on the level of certification obtained, replace more than 20 common serviceable items.

“In high-demand production environments, every minute of uptime is a competitive advantage,” said Yuji Oki, general manager, FUJIFILM North America Corporation, Business Innovation Division. “Fujifilm understands the impact even minor service interruptions can have on our customers’ schedules, operating costs and, most importantly, relationships. CAST isn't about replacing the expert support Fujifilm is known for, it’s about a partnership that keeps our customers’ presses production-ready without delay and enables them to thrive in a challenging environment.”

Routine maintenance needs or common part replacements generally force production teams to pause operations while waiting for external service support. By training operators to handle routine tasks, the CAST program is designed to create a predictable maintenance rhythm, lower the total cost of ownership, and reduce waste. Structured to work in tandem with existing Fujifilm service and support agreements, CAST affords our customers greater day-to-day control over their press’ operations while preserving access to certified technicians for complex service needs.

To ensure operator success, Fujifilm’s CAST program provides participants with a comprehensive support package, including:

• Fujifilm-supplied tools and parts inventory.
• Step-by-step instructions and training videos.
• Access to Technical Support as needed.

The CAST program is currently available for the REVORIA PRESS PC1120. Interested print providers can apply for the program by calling [phone] or visiting https://www.print-us.fujifilm.com.

About Fujifilm

FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation, consists of six operating divisions. The Imaging Division provides consumer and commercial photographic products and services, including silver halide consumables; inkjet consumables; digital printing equipment, along with service and support; personalized photo products fulfillment; film; one-time-use cameras; and the popular instax™ line of instant cameras, smartphone printers, instant film, and accessories. The Electronic Imaging Division markets its GFX System and X Series lines of mirrorless digital cameras, lenses, and accessories to provide a variety of content creation solutions for both still and moving imagery. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography, and industrial markets, and also markets binoculars and other optical imaging solutions. The Business Innovation Division offers a full lineup of digital print and toner technologies focused on enabling the digital transformation of businesses and print shops with its offerings of multifunction printers, digital inkjet presses, production toner printers, software, and more. The Industrial Products Division delivers new products derived from Fujifilm technologies including data storage tape products, including OEM and FUJIFILM Ultrium LTO cartridges, desalination solutions, microfilters and gas separation membranes.

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FUJIFILM Corporation is a subsidiary of FUJIFILM Holdings Corporation. FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com.

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