Ondaro Invests in EmployeeWorks Readiness, Helping Clients Prepare for ServiceNow’s AI-Powered “Front Door”

SAN DIEGO--(BUSINESS WIRE)--Ondaro, a pure-play ServiceNow Elite Partner focused on designing, enabling, and sustaining digital transformation on ServiceNow, is investing in the capabilities, talent, and approach needed to help clients prepare for and adopt ServiceNow EmployeeWorks bringing the AI “front door” vision into practical, enterprise-ready use.

Following its acquisition of Moveworks in 2025, ServiceNow introduced ServiceNow EmployeeWorks, a unified solution that combines Moveworks’ conversational AI and enterprise search with ServiceNow’s portal and autonomous workflows. The result is a single AI-powered front door that turns natural language requests into secure, governed, end-to-end execution across enterprise systems; eliminating manual handoffs, reducing ticket volume, and delivering faster, more intuitive employee experiences at scale.

“It’s an exciting moment for enterprise AI,” said Jeff Gregory, CEO, Ondaro. “EmployeeWorks represents a meaningful step forward to drive real outcomes, not just answers.”

Ondaro’s investment includes expanding its AI-focused pre-sales and strategy capabilities, with dedicated resources aligned to Moveworks and EmployeeWorks. This focus enables Ondaro to guide clients through early evaluation, use case identification, and readiness planning—before broad-scale deployment.

“EmployeeWorks will change how employees get work done,” said Nate Aiken, Practice Strategy Lead, Moveworks at Ondaro. “The opportunity right now is helping organizations prepare aligning data, workflows, and experience design so they can take full advantage of what this technology enables.”

As a ServiceNow Elite Partner, Ondaro brings deep platform expertise and a forward-looking approach to AI, focused on helping clients adopt EmployeeWorks thoughtfully, grounded in strategy, governance, and measurable outcomes.

“Our depth on ServiceNow, investment in AI, and the trust of our clients position us to help organizations navigate this shift,” said Gregory. “We’re making deliberate investments, so clients don’t have to figure it out alone.”

Ondaro encourages organizations interested in exploring AI and EmployeeWorks to meet the team onsite at Knowledge 2026 in Las Vegas, May 5-7.

About Ondaro

Ondaro is a pure‑play ServiceNow Elite Partner focused on designing, enabling, and sustaining digital transformation on ServiceNow. With an emphasis on end‑to‑end business transformation, Ondaro helps clients move with meaning, challenge the status quo, and realize the full power of ServiceNow to achieve strategic goals—guiding organizations from “this is how we’ve always done it” to “imagine what’s next.” Learn more at ondarowave.com.