PayIt Partners with Harris County Tax Office to Deliver Modern Property Tax Platform

A better experience for residents and improved efficiency for staff is now available in the nation's third most populous county

KANSAS CITY, Mo.--(BUSINESS WIRE)--PayIt, the leader in digital customer experience solutions for state and local governments, has partnered with the Tax Office of Harris County, Texas, to deliver a modern payments experience for property taxes.

The new digital government platform, MyHarrisCountyTax, was delivered in just over 100 days and simplifies property tax payments for residents while improving County efficiency. Since its launch in Fall 2025, MyHarrisCountyTax has processed more than 468K transactions and enrolled over 185K resident profiles.

“We are committed to modernizing how residents interact with our office, improving the resident experience, and better serving the people of Harris County,” said Annette Ramirez, Harris County Tax Assessor-Collector. “Since its launch, Harris County residents were able to pay their property taxes easily and from anywhere — and our team improved our operations through simpler financial management.”

Through MyHarrisCountyTax, taxpayers can pay online for up to 300 properties at a time, schedule and make partial payments, sign up for bill reminders, and see previous platform payments in a single experience. Early user feedback highlights the platform’s ease of use and ability to simplify multi-property management.

Beyond online payments, MyHarrisCountyTax supports the Tax Office’s Interactive Voice Response (IVR) and Point of Sale (POS) systems, creating a unified payments ecosystem across digital and in-person channels.

For staff, PayIt offers modern administrative tools that allow them to view transaction details across channels and services, monitor digital adoption, and forecast revenue collection in real time, improving operational efficiency. The platform integrates with Harris County’s existing back-office systems and scales to support high transaction volumes — a critical capability for large jurisdictions managing billions in annual collections.

PayIt and the Tax Office will continue to add features to MyHarrisCountyTax that make more services available online, reduce resident support needs, and accelerate revenue collection. Recently, the ability for residents to apply for a delinquent payment plan and enroll in recurring monthly payments was added to the platform — and the option to make prepayments for the 2026 tax year will be added in the Spring, offering residents more tools to stay on top of their payments.

“We are proud to partner with the Harris County Tax Office to support their mission to modernize services delivered to their community,” said Tom Nieto, president and chief operating officer at PayIt. “The results from their first high-volume season demonstrate how a unified digital payments platform can drive adoption, protect revenue, and improve operational efficiency — all while delivering an intuitive user experience for residents.”

To learn more about PayIt, visit www.payitgov.com.

About PayIt

PayIt enables state and local government agencies to deliver a great resident payments experience that accelerates the shift to digital. Agencies choose PayIt to better achieve their mission through improved operational efficiency, customer support, and resident satisfaction. Our solutions span property tax, courts, utilities, DMV, outdoors, and more. PayIt provides a single resident profile across agencies and jurisdictions, integrates into back-office and adjacent systems, and our team helps clients drive adoption of digital channels. Serving more than 150 million residents in North America, we have received awards from Fast Company and StateScoop, and have been listed in the GovTech 100 for 10 years and counting.

PayIt: Smarter for government. Easier for everyone.