SCP Health Expands Performance Edge Model to Strengthen Hospital-Based Care

Partnership model supports hospital clinical teams while SCP improves operational infrastructure to enhance high-quality patient care

ATLANTA--(BUSINESS WIRE)--SCP Health (SCP), a national clinical services company, today announced the expansion of Performance Edge, its strategic partnership model designed to help hospitals with employed clinical groups improve operational performance, strengthen physician engagement, and enhance patient care and clinical quality while maintaining local employment of clinical teams.

As hospitals face rising operational complexity, workforce shortages, and increasing administrative demands, many health systems are seeking new partnership models that support clinicians while improving efficiency. SCP’s Performance Edge model allows hospitals to retain employment of clinical teams, such as physicians, Nurse Practitioners, and Physician Assistants, preserving their organizational culture and keeping care local while leveraging SCP’s national infrastructure and operational expertise.

Through Performance Edge, SCP provides hospitals’ employed practices with business and operational support, including workforce optimization, clinical performance management, and revenue cycle expertise, enabling clinicians to focus more fully on providing exceptional patient care and high-quality outcomes.

“The future of sustainable access to acute care depends on empowering clinicians and strengthening hospitals,” said Lisa Fry, chief strategy and innovation officer at SCP. “Performance Edge brings SCP’s national expertise and operational infrastructure together with physicians’ deep knowledge of the communities they serve. By supporting hospitals’ clinical practices with operational, technology, and leadership expertise, SCP enables clinicians to focus on what matters most—delivering high-quality patient care.”

For more than a decade, SCP’s Performance Edge has helped hospitals and health systems optimize performance of their employed practices and sustain long-term growth. Based on feedback from hospital partners, SCP has expanded the model to strengthen support across four key operational areas.

• Clinical Performance Enhancement: SCP leverages proprietary clinical models, best practices, and quality benchmarking to facilitate consistent quality performance for clinician teams and offers advanced leadership training and development programs for clinical leaders. Ultimately, this supports clinician engagement, patient experience, and outcomes, including an average length of stay of 3.4 days, outperforming the national average of 4.96 days.
• Productivity Optimization: SCP implements data-driven best practices to optimize productivity, improve resource utilization, and reduce administrative burden across hospital and health care systems. This includes optimizing clinician schedules through a predictive AI model, identifying the right mix of NP/PA-integrated care teams, leveraging telehealth models to enhance access and dynamic shifts in volumes, and assisting with a competitive compensation model for the local market.
• Revenue Cycle Management: SCP optimizes revenue and reimbursement integrity by training clinicians in accurate clinical documentation and manages the full end-to-end revenue cycle for professional fees. As a result, SCP helps increase the number of claims paid on first submission, with an average clean claim submission rate of 98%.
• Operations and Infrastructure: SCP’s established systems and technology, such as the mySCP platform, offer hospitals and health care systems sustained success, accelerating problem resolution, and reducing turnover, reflected in a 91% clinician retention rate.

One customer who is a medical director shared how Performance Edge keeps clinicians at the bedside, “When you look closely at an engine, there's lots of moving parts to keep the whole system operating. SCP supplies you with all those moving parts in the background in order for us as clinicians to do our jobs efficiently.” Another customer since 2015 underscores the partnership’s value to meet goals and achieve return on investments: “The SCP team is a dedicated and professional team, at all levels. They offer consistent value. When a question or need arises, they make themselves available to discuss, collaborate, and resolve.”

To learn more about SCP Health’s clinical services, visit: https://www.scphealth.com/

About SCP Health

For over 50 years, SCP Health has been serving patients in moments that matter. As specialists in emergency, hospital, and critical care medicine, we support local practices with national resources, combining clinical expertise with innovative technology to sustainably deliver high-quality care in the communities we serve. Together, we heal.