OneShield Expands AI Hub Platform with Specialty Insurance Provider, Reinforcing AI-Native Strategy for the Insurance Industry

MARLBOROUGH, Mass.--(BUSINESS WIRE)--OneShield, a leading provider of technology solutions for the property and casualty insurance industry, today announced that a Michigan-based specialty insurance provider has selected the OneShield AI Hub platform to power its next-generation insurance operations.

OneShield’s AI Hub is an AI operating system purpose-built for the insurance industry. The AI-native platform gives insurers access to the latest large language models and agentic capabilities without exposing private data, requiring a core system replacement, or bolting AI onto legacy architecture. AI Hub introduces a governed intelligence layer with insurance-specific plug-ins that operate alongside existing systems.

“AI is fundamentally reshaping how insurance technology is built and used,” said Tony Villa, CEO of OneShield. “Because OneShield already sits at the center of insurers’ operational workflows, we have the context needed to apply agentic AI and related tooling in meaningful ways. OneShield’s AI Hub introduces agentic capabilities that strengthen the system of record while accelerating product development, underwriting, and operational decision-making.” This announcement reflects OneShield’s continued investment in AI-native capabilities that serve insurers regardless of their underlying core platform. Insurers already running OneShield’s OMS and OSE platforms will also benefit from AI Hub plug-ins that streamline product development, accelerate underwriting workflows, and improve operational efficiency across the enterprise.

“The AI Hub is not a new core system,” said Doug Moore, Chief Innovation Officer at OneShield. “It’s an AI-native platform with plug-in applications that work with data from any source, giving insurers an intelligent layer across their existing infrastructure. This represents a new category of product and reflects our belief that insurers shouldn’t have to rip and replace systems to start benefiting from AI.” Moore continued by saying, “In practice, that means purpose-built applications delivering measurable value from day one, not AI bolted onto legacy architecture as an afterthought.”

About OneShield

OneShield develops and delivers modern, flexible core systems to P&C carriers and MGAs. Built for speed, configurability, and real-world operations, OneShield's policy administration, billing, and claims products have a proven track record helping insurers modernize without the cost, risk, and timelines typically associated with other vendors. Today, insurers process over $15B in premiums on OneShield platforms.

OneShield Enterprise (OSE) is a cloud-optimized core platform for insurers and MGAs writing personal, commercial, or specialty lines of business. OneShield Market Solutions (OMS) delivers a scalable, carrier-grade platform as a managed service for fast-moving commercial property, liability, and specialty carriers and MGAs. OneShield AI Hub is a secure platform that arms insurers with the latest AI and LLM capabilities without exposing private data, compatible with OSE, OMS, or any core system.

Learn why insurers trust the OneShield team to deliver at OneShield.com.