NetDocuments Launches Smart Answers and Expands Direct Integration to Leading AI Models, Accelerating Global AI Adoption in Legal

LEHI, Utah--(BUSINESS WIRE)--NetDocuments, the intelligent document management platform trusted by legal professionals, today announced the launch of Smart Answers and expanded direct connectivity to leading AI models and tools. Together, these capabilities establish NetDocuments not merely as a place where firm content is stored and governed, but as an active intelligence layer that understands that content, organizes it, and surfaces the right context to AI at the right time.

As law firms and corporate legal teams accelerate their use of generative AI, one reality has become clear: while firms may have access to the same large language models, those models do not inherently understand the decades of institutional knowledge embedded within each firm’s documents — the matters closed, the agreements negotiated, and the expertise captured across years of practice.

NetDocuments Smart Answers activates that intelligence.

Smart Answers enables legal professionals to ask complex questions in natural language and receive clear, conversational answers grounded in their firm’s own document repository and matter history — complete with citations. By replacing manual search with direct, contextual responses, Smart Answers helps lawyers draft faster based on precedent, conduct research more efficiently, and confidently draw on institutional knowledge — all within the existing security, governance, and ethical wall controls of NetDocuments. Because Smart Answers is natively embedded within NetDocuments, firms can activate it without deploying a new system, negotiating a separate contract, or introducing another tool for users to learn. Smart Answers will begin rolling out to all NetDocuments ndMAX Enterprise customers on Mar. 31, 2026.

“Any legal professional can open a public LLM and ask a question. But the answer they receive is the same answer every other firm gets, because those models draw from the same generalized training data,” stated Dan Hauck, Chief Product Officer at NetDocuments. “Smart Answers changes that equation. By securely connecting AI directly to a firm’s own documents, matter history, and institutional knowledge, without compromising governance or client confidentiality, NetDocuments enables firms to activate the one advantage their competitors can’t replicate: their own experience. That’s how a document management system evolves from a passive system of record into a true system of intelligence.”

NetDocuments Customers Gain Expanded Flexibility Through MCP Connectivity to Leading AI Models

NetDocuments continues to expand its AI-powered capabilities with direct connectivity to leading AI models and tools, enabling MCP-compatible AI applications or agents to securely access NetDocuments content and orchestrate workflows across systems — without file downloads, manual transfers, or custom integrations. Connectivity includes ChatGPT and Claude, along with Claude CoWork and its recently released legal plugin.

NetDocuments already powers an extensive suite of embedded AI applications within its intelligent document management platform, including auto-profiling, NDA analysis, contract risk analysis, judge analytics, and more (see the full library at studio.netdocuments.com). Its expanded MCP connectivity builds on that foundation, extending these capabilities across a firm’s broader technology ecosystem while operating within existing permissions, ethical walls, and audit controls, with no content leaving the platform. This expanded connectivity will be available to ndMAX Enterprise customers beginning April 1, 2026.

Expanding Global Adoption of Intelligent Document Management

NetDocuments’ continued innovation has fueled strong global AI adoption. In 2025 alone, more than 800 firms worldwide began utilizing NetDocuments AI capabilities, with over 40% of new customers selecting AI at the time of purchase.

As firms modernize their technology stacks to support AI-driven workflows, they are increasingly selecting NetDocuments for its combination of secure-by-design architecture, global performance, and embedded intelligence.

For more information about how NetDocuments empowers legal teams with secure, intelligent document management that drives productivity and reduces risk, visit www.netdocuments.com or connect with NetDocuments at upcoming industry events:

• Legalweek USA (March 9–12) – Booth 321
• British Legal Technology Forum (March 10) – Booth A25
• LawFest New Zealand (March 11–12) – Booth 28

About NetDocuments

NetDocuments helps legal professionals do their best work with an intelligent document management system (DMS) that goes beyond getting organized and brings to life seamless AI, powerful workflows, and smarter experiences. The #1 trusted cloud-native DMS for 25+ years, NetDocuments delivers tools to make work easier throughout the document lifecycle — from award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more.

Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, the platform integrates with 150+ other technologies, including Microsoft 365 and DocuSign, making it a core solution that meets users wherever they work. To learn more, visit netdocuments.com.